COBOL JCL Mainframe Developer/Programmer
Resume:
ROBERT MACKENNA Decatur, GA *0030
Phone: 404-***-****
E-mail: ***.********@*****.***
SUMMARY:
Experienced Mainframe Systems Programmer/Analyst with Expert Analytical and
Troubleshooting Skills
TECHNICAL SKILLS:
• Operating Systems: MVS/TSO, z/OS, System 3xx, UNIX/Linux, Windows.
• Programming Languages: COBOL, Microfocus COBOL, PERL, Java, Python, PHP, Ruby,
Javascript.
• Miscellaneous: JCL, DB2, SQL, Embedded SQL, Easytrieve, CLIST, VSAM, SPUFI, CICS,
ISPF, REXX, Roscoe, Abend-AID, Endevor, Panvalet, SyncSort, MS Office suite, IMS, Oracle,
MySQL, SDLC.
EDUCATION:
Duke University, Durham, NC. Bachelor of Science in Engineering, 1993.
Emory University, Atlanta, GA. Juris Doctor, 2009.
EXPERIENCE:
Chase Paymentech, Tampa, FL / New York, NY (November 2009 – June 2015)
Position: Senior Mainframe Programmer/Analyst
• Designed and implemented system to reconcile payment chargebacks across currency
conversion systems to reduce processing time from several days to a few hours Duties included
design, testing, and upgrades required by addition of new business logic.
• Lead role in application production support and troubleshooting during implementation phase.
• Created and produced ad-hoc reports in response to user requests
• Ongoing role to design and implement application upgrades in response to new business
requests and requirements, including report production and system documentation for support
group.
• Developed new programs and procedures to streamline existing programs, improving
throughput.
• Analyzed data discrepancies to identify cause, recommended solutions, and implemented
them after approval.
Attended and graduated from Emory University Law School, August 2006- May 2009
HealthPlan Services, Tampa, FL (May 2004 - July 2006)
Position: Senior Systems Programmer/Analyst, Finance Group
• Designed and implemented application to apply payments from web interface to customer
payment database, including design, testing, and upgrades required by addition of new business
logic.
• Lead role in application production support and troubleshooting during implementation phase.
• Ongoing role to design and implement application upgrades in response to new business
requests and requirements, including report production and system documentation for support
group.
• Developed new programs and procedures to streamline existing programs, improving
throughput.
• Analyzed discrepancies to identify cause, recommended solutions, and implemented them
after approval.
Eckerd Corporation, Largo, FL (October 1997 - May 2004)
Position: Systems Technical Specialist
• Designed, implemented, and debugged interfaces between multiple systems and multiple
platforms (mainframe, Unix, Oracle, web) for business transitions from Eckerd to CVS and
Brooks pharmacy chains.
• Worked with multiple insurance carriers to implement transition plans for billing and payment
transactions during Eckerd/CVS/Brooks closing.
• Researched, evaluated, designed, and implemented system changes to decommission
obsolete mainframe and client-server applications without impacting other systems.
• Primary technical lead in maintenance of RX specialty business applications, including design
and implementation of new interface between Eckerd mainframe and Brooks pharmacy AS/400
systems.
• Designed and implemented changes, after analysis, to supply marketing data to multiple
customers in compliance with HIPAA regulations. Primary technical liaison for development and
support teams responsible for migration of this application from mainframe to UNIX client/server
platform.
• Designed and implemented system changes to improve controlled substance reporting in
several states.
• Worked closely with Accounting group as primary technical lead in comprehensive front end
and payment systems audit, identifying and implementing system and business logic changes to
reduce prescription-insurance payment “no match” frequency by nearly 70%.
• Primary technical lead role on Pharmacy Central Files Upgrade Project, maintaining and
improving comprehensive customer history database for use in in-store environment for drug
interactions, possible abuse and fraud screening, and marketing purposes.
• Designed and implemented solutions to retrofit pharmacy claims systems to accommodate
expansion of Universal Price Codes (UPC) from 12 to 14 digits.
• Designed and implemented systems necessary to integrate over 100 newly acquired stores
into mainframe Eckerd pharmacy system, including system analysis, design of data flow without
interfering with existing MVS/COBOL systems, writing specifications and procedures documents,
and coding new programs.
• System programmer for new Eckerd customer tracking database project. Responsibilities
included COBOL/JCL coding, revising specifications, and designing improvements in process
flow.
• Technical lead for pharmacy portion of General Ledger Backfeed Dismantle project,
overseeing a team of programmers responsible for making changes to over 400 mainframe
programs. Responsibilities included system analysis; creating, allocating, and tracking
completion of work units for programmers; quality control; and supervision of implementation.
• Coordinated implementation of new business reporting structure changes involving changes
to over 500 program modules with no service outage. Responsibilities included system analysis,
identification of risk and complexity, creating work units, tracking completion, and designing and
implementing procedures to introduce wide-ranging system changes into running production
system.
W.S. Badcock & More Home Furnishing Centers Corporation, Mulberry, FL (August
1995 - October 1997)
Position: Application Developer
• Designed and implemented solutions to migrate inventory applications from mainframe to
UNIX client/server environment using Microfocus Cobol.
• Designed and implemented enhancements for in-store POS systems running custom COBOL
application on Linux workstations.
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