Manager Operations

EDWARD D. CAZARES

**** **** **** ******

Cell# 773-***-****

Chicago, Illinois 60629

***********@***.***

SUMMARY

. Promotable team player with extensive experience and increasing

levels of responsibilityworking for multiple transportation

providers.

. Consistently demonstrated ability to supervise hub operations which

includes School Bus

. Established good working relationships,gained mutual cooperation

from others, and provided effective training and supervision to

line staff and other supervisors

. Exhibits honesty with a friendly and positive disposition and good

communication skills

. Motivates team interaction and influences a high level of retention

and job satisfaction among subordinates

. Always goes the distance to meet senior management performance

standards and goals

. Quick to learn new skills, systems and position duties

. Familiar with Microsoft Office suite

. Fluent in Spanish Speaking /Writing

EXPERIENCE

7/14 - 10/14 MOBILE RAIL SOLUTIONS INC. Chicago, Illinois

Fleet Operations Manager

. Plan, organize, direct and control daily operations

. Establish and implement policies and standards

. Interview, hire, train, and direct work assignments,

reward/discipline employees, resolve employee conflicts or

complaints, and assist in the resolution of respect claims

and employee relations issues as they arise

. Evaluate employee performance and development needs to

challenge their potential

. Prioritize, schedule and delegate employee work assignments

to meet performance standards

. Conduct meetings to communicate values, strategies, and

objectives, and assign accountabilities; plan, monitor, and

appraise job results; develop a climate for offering

information and opinions

. Ensure compliance with all safety and work rules and

regulations, and the maintenance of departmental

housekeeping standards

. Manage safety programs; investigate problems and recommend

corrective actions

. Ensure organizational/departmental compliance with all

regulatory agencies

. Promote affirmative action and equal employment opportunity

12/13 - 4/14 CRESCENT FOODS, INC .Chicago, Illinois

Dock Manager

. Servicing clients and equipment

. Scheduling drivers and support personnel

. Manage safety programs ; investigate problems and

recommend corrective actions

. Conduct meetings to communicate values, strategies, and

objectives, and assign accountabilities; plan, monitor, and

appraise job results; develop a climate for offering

information and opinions

. Ensure compliance with all safety and work rules and

regulations, and the maintenance of departmental

housekeeping standards

. Evaluate employee performance and development needs to

challenge their potential

7/13 - 12/13 ALLTOWN BUS CO. INC. Skokie, Illinois

Assistant Manager

. Managed 3 terminals, managing ~ 90 school bus drivers

. Communicated information to school officials and parents

regarding school bus routes, pickup and drop off times

. Other duties performed included monitoring the Zonar GPS

system which includes managing (5) mechanics that are

responsible for all bus repairs and defect to all buses

10/07 - 5/12 POSITIVE CONNECTIONS, Evanston, Illinois

Terminal Manager

. Managed 2 full-time Supervisors

. Managed Shop Manager

. Managed 160 School Bus Drivers

. Managed 40 Bus Monitors

. Managed a fleet of 155 school buses

. Led day to day operations

. Liaison for District School Management

. Employee recruiting and retention

. Ensured compliance with company safety policies and state

and DOT requirements

. Communicated with parents, school officials and community

members

. Responsible for Billing, Payroll, and Accounts Payable

. Oversaw the vehicle maintenance programs and interfaced

with maintenance staff

2/07 - 6/07 GATE GOURMET, Schiller Park, Illinois

Transportation Manager

. Managed 4 full-time Supervisors with 110 union drivers

. Coordinated services between the kitchenand drivers, also

controlled activities on dock

. Responsible for getting control sheet set up and making

assignments for team drivers

. Checked dock area to ensure that employees haveall

required equipment and that all trucks leave according to

scheduled dock departure

. Planned andforecasted manpower

. Ensured thatall employees are in compliance with safety

procedures

. Assisted teams with late flights and equipment changes

. Responsible for getting information from American Airlines

for service

. Maintained radio contact with dispatcher, and dock

supervisor during operation

8/05 - 10/06 WATKINS MOTOR LINES, Schaumburg, Illinois

Operations Manager

. Managed 4 full-time Dock Supervisors and a terminal with

300 nonunion employees

. Processed freight; oversaw the loading and unloading of

customer shipments

. Scheduled staff and maintained compliance with strict

safety regulations

. Delegated daily operations schedules to supervisors to

ensure the proper loading and shipment of time sensitive

materials

. Trained supervisors in policies, procedures, and

operations

6/97 - 7/05 YELLOW TRANSPORTATION, Chicago Ridge, Illinois

7/02 - 7/05 Service Express Operations Manager

. Delegated daily operations schedules to supervisors to

ensure the proper loading of shipments

. Set-up east and west coast launch points for 2 and 3-day

express shipments

. Monitor end-of-line express shipments, maintaining

commitment to all timelines

. Trained supervisors in policies, procedures, and

operations

9/01 - 7/02 Shift Operations Manager

. Managed 12 to 14 full-time Dock Supervisors and a terminal

with 600 union employees

. Processed freight; oversaw the loading and unloading of

customer shipments

. Scheduled Staff

. Maintain compliance with strict safety regulations

6/97 - 9/01 Dock Supervisor

. Supervised up to 25 union dockworker in loading and

unloading

10/84 - 6/97 UNITED PARCEL SERVICE

5/96 - 6/97 Safety Supervisor - Hodgkins, Illinois

. Coordinated Safety Committee activities within three-and

one-half square-mile facility in certificate training

programs, weekly & monthly safety inspections, and

bimonthly safety meetings to review incident reports and

develop preventative strategies

. Investigated incident reports on employee injuries and

recommended / implemented corrective measures

. Monitored fulfillment of light-duty assignments for

injured workers and reported results to Liberty Mutual;

terminated compensation for employees failing to cooperate

with physician's work restrictions

. Maintained daily log

9/87 - 5/96 Operations Supervisor - Chicago, Illinois

. Supervised up to 25 union hourly workers in voice system

sorting, loading, and unloading of packages in 15-bay

operation

. Given lead supervisory responsibility over unloading

operations, directing three other supervisors; also backed

up Operations Manager during absences and supervised up to

20 part-time Operations Supervisors

. Award Winning

.

10/84 - 9/87 Dock Worker

TRAINING UNITED PARCEL SERVICE TRAINING PROGRAMS:

Health and Safety Seminar Utilizing Current Technologies

Labor Relations Workshop Management By Commitment

JRD Workshop People Skills Workshop

ISO 9000 Trust and Teamwork

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