Customer Service

JEREMY H. SWEAT

*** ***** *****

BLADENBORO, NC *8320-7087

Phone: 910-***-****

************@*******.***

Objective

To secure a position within an established organization with a stable environment that will lead to a long lasting

professional relationship.

Employment History

Cashier

09/2014 – Present Dollar General 219 Seaboard Street, Bladenboro,

NC

Cashiers are responsible for providing customer service and operating the register. Also responsible for

unloading deliveries, answering the phone, stocking shelves, and cleaning the store.

Technician

DISH Network 86 ThreeHunts Drive, Pembroke, NC

02/2012 - 01/2013

As an installer I was responsible for visiting customer homes and businesses, attaching and setting up satellite

equipment (dishes and receiver boxes) and demonstrating to the customer how the service works. I was also required to

troubleshoot any issues an existing customer may be having, correct the issue, and explain the issue to the customer.

Job Coach

08/2010 - 08/2011 Pathways Employment Lumberton, NC

As a job coach I helped the client in hunting down new employment opportunities by analyzing their interests. Accessed

the competency levels of every individual in a particular field through tests and counseling and provided feedback on

their performance. I then assisted the job seeker in increasing their knowledge in a particular field and helping them

focus on the current requirements of the employers. I reviewed the resumes and cover letters of the job seeker and

provided comments and feedback for improvement. I also provided interview assistance to the job seeker.

Crew Leader

03/2010 - 08/2010 U.S. Census Bureau Triangle Drive, Raleigh, NC

Census crew leaders meet with their staff members, typically called enumerators. Crew leaders take the fingerprints of

each crew member, package them, and ship them to a national census office for screening. The crew leader swears in

the new census employees and checks two forms of identification to verify the employees' right to work in the United

States. The crew leader accompanies the enumerators and watches as they complete a portion of their assigned tasks.

Crew leaders observe how the enumerators interact with respondents, how well they follow procedures, and whether

they understand the task. The crew leader then will complete an evaluation form and submit it to the local census office.

Delivery Driver

09/2007 - 09/2009 Domino's Pizza 1008 W Broad St, Elizabethtown, NC

Pizza delivery drivers often perform work as kitchen staff or customer service associates for a pizzeria, as well. Pizza

delivery driver responsibilities focus on delivering food to customers quickly and efficiently while maintaining a

professional demeanor, but many delivery drivers perform a variety of duties inside pizza shops during lulls in delivery

action. In-restaurant duties include cooking, cleaning, assisting customers, and operating cash registers.

Teller

12/2005 - 09/2007 BB&T 500 N Pine St, Lumberton, NC

Receive and count working cash at beginning of shift. Identify customers, validate and cash checks also accept cash

and checks for deposit and check accuracy of deposit slips. Perform specialized tasks such as preparing cashier's

checks, personal money orders, issuing traveler's checks and exchanging foreign currency. Receive and verify loan

payments, mortgage payments and utility bill payments. Balance currency, cash and checks in cash drawer at end of

each shift. Answer inquiries regarding checking and savings accounts and other bank related products.

Teller

6/2000-11/2005 State Employees Credit Union 2070 HWY 701 S Elizabethtown,

NC

Same as BB&T duties.

Education History

Issuing Institution Location Qualification Course of Study

Robeson Community College Lumberton, NC BLET Certification Law Enforcement Training

Bladen Community College Dublin, NC Associate's Degree General Education

Bladenboro High Bladenboro, NC High School Diploma General High School Curriculum

Certifications

Certification Title Issuing Organization Completion Date Expiration Date

First Aid CPR AED American Heart Association 09/2013 09/2015

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