Customer Service Medical
Resume:
Norma Lopez
Riverside, CA ***05
**********@***.***
Home 951-***-****
Cell 951-***-****
Dear:
Thank you for posting the position where I can utilize my skills,
experience and energy in providing excellent customer service. I am
extremely thorough and very attentive with patients’ needs and their
expectations. I enjoy solving and taking on new challenges. I am well
organized, punctual, and provide excellent patient care.
I would welcome the chance to meet with you to discuss how my
qualification will exceed your expectations. I can provide excellent
references upon request. I can be reached at 951-***-****,
951-***-**** or by email at **********@***.***.
Sincerely,
Norma Lopez
Norma Lopez
5816 La Sierra
Riverside, CA 92505
Home 951-***-****
Cell 951-***-****
**********@***.***
Objective: Seeking a position in the medical field that will provide me
an opportunity to use my experience and skill in a healthcare facility.
Skills and Abilities
Bilingual English and Spanish, Managed reception services for
Pediatrics department, scheduling appointments, updating demographic
information convert more paper and electronic medical records to new
system. Answering multi phone lines, Scheduling/Rescheduling
appointments, sending electronic message to all MD.
Radiology/laboratory forms must be filed out if needed for patient,
Filing, Coping, Faxing, (EMR), prime clinical computer data entry,
Word, Excel, Power Point, 40 wpm, Insurance verification, making sure
patient has all testing result before appointment, Referrals, make sure
patients have Collect co-pays, mail out statement, scan document into
patients chart, fax progress notes to referring doctor, skills in time
management, customer service, multi-tasking, excellent verbal and
communication skills, detailed oriented. Back offices perform and
oversee intake process (vital, Height, Weight and Glucose).
Experience:
Eclipse Medical Group
02/15-05/15
802 Magnolia ave#205 Corona, CA 92879
The Urology Center Edward Yun MD-Front office MA
09/14-12/14
1820 Fullerton Suite 260 Corona, CA 92881
AMY LEE MD (Endocrinologists) - Front and Back MA
07/14-08/14
3975 Jackson Suite 105 Riverside, CA 92503
RUPAL SHAH MD Family (Internal Medicine) - Front and Back MA
03/14-04/14
770 Magnolia Ave, Corona, CA 92879
Inland Empire urology medical group-Front office MA
09/13-12/13
4500 Brockton Avenue suite 204, Riverside, CA 92501
ROBERT BONNER MD MD– Front and Back MA
10/09-01/10
3975 Jackson Riverside, CA 92503
Cardiology Specialists Medical Group - Front and back MA
07/09-10/09
3975 Jackson Riverside, CA 92503
EDUCATION:
REFERENCES:
2009 Medical Billing and Encoding /Medical Terminology
Ana Silvestre 951-***-**** 5 Years
2009 Medical Assisting- Clinical and Administrative
Aim Costello 951-***-**** 3 Years
2009 Samuel Bolivar Internal Medicine (Trained front/back)
Ana 760-***-**** 3 Years
1988 Regional Occupational Program-Office and Word Processing
1984 Regional Occupational Program-Banking and Financial
1983 California Paramedical and Technical College (Pharmacy Tech) 6 yeas
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