Manager Service

Mahesh Shrestha

** ** ******* **, *******, NH ***01

*********@*****.***

603-***-****

OBJECTIVE: Obtain employment opportunity as a Network Support Specialist

EDUCATION: MS CED(Community Economics Development) from SNHU, Manchester NH

NATIONALITY: US Citizen

CERTIFICATION & TRAININGS:

a. Cisco Certified Network Associates (CCNA- Routing and Switching)

b. Cisco Networking - CCNA Discovery 1 - 4, from NHTI, Concord, NH

TECHNICAL KNOWLEDGE & SKILLS:

a. Networking / Hardware:

i. Cisco Routers - 7200, 3800, 3600, 2800, 1841, 2621

ii. Cisco Switches - 6500, 4500, 3750, 3650, 2950

b. Networking Concepts: TCP/IP, IP Addressing, Subnetting, Route

Redistribution & Summarization

c. Routing Protocols: Static Routing, RIP, EIGRP, IS-IS, OSPF, BGP

d. Switching Technologies: VLAN, VTP, STP, RSTP, PVST, Port

Security. PAgP, LACP

e. WAN Technologies: PPP, Frame Relay, HTLC, MPLS

f. Load Balancing: HSRP, VRRP, GLBP

g. Network Security: ACLs, IPSec, VPN, Firewall

h. Management & Monitoring Tools: Cisco Works, Solar Winds, Wire

Shark, Cisco Net Flow, Checkpoint Smart View Tracker, Cacti, Infoblox

i. Ticketing Tools: HP Service Manager, GCC Remedy

j. Microsoft Application: Word, Excel, Access, Power Point, Outlook,

SQL, Visio, Sharepoint

k. Operating Systems: Windows 2003 & 2008, Windows, Mac OS X

l. Miscellaneous: DHCP, DNS, TFTP, POP3, FTP, SMTP, ARP, NAT, PAT,

SSH, Telnet

PROFESSIONAL EXPERIENCES:

Stats ChipPAC, Inc., Fremont CA Aug 2014 -

Feb 2015

Network Admin

Responsibilities:

. Administrate Microsoft domain services including Active Directory,

User account, security permission, group manager

. Frequent contacts with service vendors for network related issues

. Document all network devices and track service warranty with vendors

. Reimage user PC with required applications and assist end user PC

problems

. Check and replace backup tapes as well as cleaning Server space as

required

. Migrate Office 365 to user accounts including applying patches, OST,

PST folders

. Maintain Routers, Switches, and reboot and backup Servers

. Outlook Email support for Android, Blackberry, IOS, and Windows phones

. Regulate network uptime and Open ticket to ISP for root cause of

network outage,

. Manage and monitor checkpoint firewall, check firewall traffic using

Smart View tracker

. Install, upgrade, and configure Router and Switches

. Manage HP Proliant & Dell Power Edge Servers as well as EMC virtual

Storage

. Provide VPN connectivity to users using Citrix Access Gateway.

. Monitor network performance using Cisco Net flow

. Provide desktop support for users including Windows OS, MS Office,

wireless, printer, and scanner

. Provide wireless support using Aero Hive wireless access points.

. Check and analyze firewall log, Symantec AV, and prepare Bandwidth

utilization report

. Maintain daily backups of servers using Symantec NetBackup

Mattel Inc., El Segundo, CA

Aug 2013 - Jul 2014

Network Admin

Responsibilities:

. Maintaining IDF and MDF for campus network,

. Coordinate with clients and off shore team,

. Provide hands and feet support for client location,

. Work as on call support during non business hours,

. Support and maintain VOIP phone using CUCM

. Maintain and monitor WAN network,

. Maintain and monitor wireless for company and guest devices

. Add network devices to TACACS,

. Manage and provide access to Sharepoint

. Documentation of Campus networks,

. Configure group and temporary switches as client requirement,

. Add new switch and decommission network devices

. Identify ports and patch the LAN cable for user desk,

Community Bridges of NH Sept 2003 - Aug

2013

Direct Support Professional

Responsibilities:

. Assist Daily living skill with mental and behavioral challenged

individuals,

. Prepare daily and monthly report,

. Administer meds and shots to individual

. Attend weekly meeting and report progress to team.

Concord Sunoco, Concord NH

Sept 2005 -Nov 2010

Store Owner & Manager

Responsibilities:

. Prepare schedule for employees

. Keep record of inventory,

. Deal with vendors, bank, and other parties,

. Bookkeeping, General Ledger Account, A/C Receivable/Payable, Payroll,

Budgeting, Balance Sheet,

. Monthly Income Statement, Financial Report and Analysis.

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