Customer Service Assistant

R EGINA IVEY

Lawrenceville, GA *****

678-***-****

************@*****.***

EDUCATION North Georgia Technical College, Clarkesville,

GA

• Associate Degree December 2014

• Major: Accounting

EXPERIENCE All American Poly Lawrenceville, GA

Machine Assistant June 2012 to Present

• Responsible for production startup, packing products, printing stock labels,

quality checks, and maintaining a clean and safe environmental area

H&R Block Lawrenceville, GA

Client Services/Receptionist February 2015 to April

2015

• Greeting clients in a personalized, friendly, and inviting manner

• Matching clients with the best suited tax professional for their needs

• Scheduling clients how they would like to be scheduled

• Handling client exits by assuring all current and future needs are met

• Maintaining office cleanliness and organization of resources with team members

• Operate the POS (Point Of Sale)

• Other duties as assigned

Kroger

Lawrenceville, GA

Courtesy Clerk September 2010- August 2011

• Customer service, including bagging groceries, bringing in carts, maintaining

cleanliness in the store, and stocking shelves

ACTIVITIESPhi Beta Lambda– Member Spring 2014

• Attend Competitive Events Programs

• Fund-raising Awareness for March of Dimes

• Helping organize our bake sale

• Recruiting new members

SKILLS Quick books, Spreadsheet Applications, Peachtree/Sage Software, MS Office, 40-

45 wpm

References furnished upon request

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