Front Desk Receptionist

Karen L. Walker

**** * ****** *** #*** (***)***-

8496

Fresno CA 93727

***************@*****.***

EMPLOYMENT HISTORY

Zacky and Sons Politely, LLC 8/2013-Present

Receptionist/Switchboard

• Operate phone station, look up the extension on computer program, update insurance information

• Filter all incoming calls to insure calls go to the proper departments, answer Employment enquires

• Process US mail, Fed-ex, UPS and OnTrac Deliveries, assist walk in clients. Provide assistance with payment posting for

the Accounts Receivable Department.

Clovis Unified School District 10/2011 - 8/2013

Clerical Substitute

• Operated various office equipment and provided clerical support as needed for each assignment

• Received training on technical systems and programs operations

• Performed quality checks on student data

California-Hawaii Elks Association 7/2008- 5/2010

Administrative Support/Mailroom

• Provided support to a staff of thirty as the sole mailroom clerk/administrative support

• Filled orders, processed outgoing mail, credit card transactions and donations for deposit

• Prepared packets for incoming council members and board of directors as well as informational materials for conventions

CEI Engineering Associates 11/2005- 11/2006

Receptionist

• Processed and distributed incoming and outgoing packages

• Scanned and copied documents, photocopied large plans and processed incoming faxes

• Organized plans and documents into file

Superior Court of California, County of Fresno 8/2002 to 1/2003

Court Office Assistant II

• Secured confidential material, pulled case files and processed correspondent’s requests

• Assisted customers and searched computer for case numbers

• Operated multi-line telephone systems

VOLUNTEER EXPERIENCE

ESA/Love INC, 9/2011 to Present

Volunteer/Front Desk Receptionist

• Answered phones, processed outgoing mail, logged donations, provided clerical support as needed

Valley Christian Center Foursquare Church 5/2011 to Present

Volunteer/Front Desk Receptionist/Child Care

• Worked on special projects (i.e. photocopying or data entry).

• Provided clerical support and managed child care during special services and classes

EDUCATION

Bakersfield College

Associates of Arts in Liberal Arts, Minor in Child Development (1982)

REFERENCES

Available upon request

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