TISHA CIUFFO
**** ***** **** • Turlock, CA *****
*.********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional, backed by 6+ years of cross-functional healthcare industry experience.
Provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures
and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.
Understands the patient treatment process.
Attention to detail and organizational skills essential in generating revenue for the medical practice.
Remains flexible to meet the needs of the department.
Actively participates as a member of a team to move toward the completion of goals.
Experienced with Microsoft Word and Excel; Type 29 WPM.
KEY QUALIFICATIONS
Medical Billing Medical Office Medical Administrative Patient Registration
Insurance Verification Medical Basics and Healthcare Claim Cycle Medical Charts Medical Terminology
Introduction to CPT Introduction to ICD-9 Coding Greenway PrimeSUITE EHR/EMR
Managed Care (HMO, PPO, POS) Government Payers Third Party Payers
CMS 1500 Claim Forms Superbills Medicare Medicaid
HIPAA Compliance Reimbursement Systems Basic Anatomy and Physiology Healthcare Settings
Computer Systems and Software Applications for the Medical Office
Healthcare Payers Records Management for the Billing Specialist Medical Practice Management Systems
EDUCATION
Ultimate Medical Academy
Medical Office and Billing Specialist, 04/2015 (GPA 3.60)
Comprehensive training included:
Prepare and submit claims to various insurance companies electronically and by paper.
Maintain medical charts and electronic medical records (EMR/EHR) systems.
Perform collections; correct and resubmit claims.
Schedule and confirm appointments in assisted living facilities, doctor’s offices, health care clinics,
hospitals, and organizations that offer medical services.
Goodwill Industries, Modesto, CA – Office Technology, 04/2008
PROFESSIONAL EXPERIENCE
In Home Support Services, Turlock, CA 05/2007 – 06/2014
Home Health Aide (HHA)
Provided personal and homemaking services to patients.
Performed light housekeeping duties, prepared snacks and meals, and ran errands.
Assisted with activities of daily living such as mobility, dressing, and personal hygiene assistance.
Administered prescribed oral medications, checked vital signs, and changed dressings.
ADDITIONAL EXPERIENCE
Kentucky Fried Chicken, Lawton, OK – Cashier / Customer Service Associate 2004 – 2004
McDonalds Restaurant, Holdrege, NE – Cashier / Customer Service Associate 2003 – 2003