Customer Service Quality Control

benjamin j. scutt

240-***-**** *******@*****.***

SUMMARY OF QUALIFICATIONS

Experienced carpenter. I received carpentry certification from Montgomery

College in May 2006. I possess knowledge of applying principles and

techniques to the design and production of goods. I have extensive

knowledge of methods involved in the construction or repair of crates and

frames. I possess knowledge of raw materials and production processes,

quality control, and other techniques for maximizing the effective

manufacture and distribution of goods. I have experience using a variety of

power tools including drills, miter saws, jig saws, and routers.

PROFESSIONAL EXPERIENCE

GOODWILL OF GREATER WASHINGTON Gaithersburg, Maryland February 2015-

Current

Donation Attendant

> Received donations from customers

> Sorted and stored items

> Provided excellent customer service

> Assisted with recovery of the store

> Cleaned and organized the donation area and yard

DESIGN FOUNDRY Hyattsville, Maryland May 2014-

September 2014

Carpenter (contract position)

> Measure and cut materials for projects

> Assemble metal and wood frames

> Build flats and crates

> Assisted with set up and break down of events

AUGMENTATION, INC. Columbia, Maryland

March 2014- April 2014

Carpenter (Temporary position at Hargrove, Inc.)

> Remove banners from frames

> Locate and select items throughout warehouse

> Build flats and crates

> Repair crates by removing damaged or defective parts and sections

DIDLAKE, INC. Silver Spring, MD August 2010-November 2013

Custodian

> Collected trash and recycling from offices

> Dusted office furniture

> Polished metal fixtures such as door knobs

> Swept, mopped, and polished floors

> Scrubbed toilets and wiped down bathroom sinks and mirrors

FANDANGO PRODUCTIONS Baltimore, MD March 2007-June 2009

Carpenter

> Built, repaired and restored props used for events

> Assisted with the set up and break down of displays and events

> Gained knowledge of a variety of power tools (Miter saws, jig saws,

routers, etc.)

MGD DESIGN/BUILD Kensington, MD August 2006-

November 2006

Carpenter's Helper

> Assisted with building ramps and fences

> Measured and cut wood for projects

> Assisted in wall framing

> Assisted with demolition and clean-up of work sites

EDUCATION

Montgomery College

Rockville, MD

Carpentry Certificate

Building Trades Program May 2006

Montgomery College

Takoma Park, MD

General Academic Studies

January 1999-January 2003

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