Managment

Noel Suarez

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Pembroke Pines, FL 33024

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Experienced Retail Store Manager

Experienced and successful retail store manager with over 15 years in a big-

box retail store. Proven record of P & L optimization, budget development

and team building. Dedicated to fostering a collaborative work environment

to maximize employee productivity in order to create a positive environment

for the customer.

Areas Of Expertise

Customer service Team building Computer literate

Team hiring and Regulatory experience Leadership development

retention Budget development and Exemplifying corporate

P&L optimization monitoring mission

Professional Experience

Staples, Miami, FL 2000 - 2013

Store Manager

. Supported and executed Staples Easy Brand Promise:

"Demonstrating and reinforcing the behaviors that make every

shopping experience "Easy" for our customers."

.Led and developed Associates by communicating career

opportunities, Coached team improvement skills. .Trained,

supervised and evaluated staff.

.Successful in both startup and turnaround management roles -- have

propelled multiple stores in sales and customer satisfaction

district-wide while simultaneously lowering shrink and staff

turnover to all-time lows.

.Comprehensive background leading all aspects of retail operations

(e.g., P&L, merchandising, sales, customer service, inventory,

personnel and payroll management) reinforced by bilingual fluency

in Spanish and extensive retail management training.

> Lead in the division for customer service in 2010,2011 And

2012

Rite Aid Pharmacy, New York, New York 1996 - 2000

Store Manager

. Inspected merchandise upon arrival and placed it in store according

to designated corporate plan.

. Reviewed P&L and other financial statements regularly to identify

opportunities for additional sales and expense controls.

. Ensured the facility was properly maintained and clean.

. Prevented shrinkage through enforcement of company policies and

procedures.

. Developed and monitored annual store budget.

. Prioritized customer service and promptly handled customer

complaints and returns.

KFC, New York, New York Assistant Store Manager 1993 - 1996

EDUCATION: Hostos Community College, New York, New York

Associate of Science Degree in Accounting

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