Customer Service Manager

Barbara A. Piscitelli

** ****** ******

South River, NJ 08882

732-***-****

OBJECTIVE: I am a dedicated, hard working, and trustworthy individual with a wide range acquired leadership, management,

communication, problem solving, and customer service skills.

EMPLOYMENT:

8/2008 to Present Cheer Music Madness, South River, NJ

Owner/Operator

Tasks: All tasks in running a small business: Customer Service, Advertising, Marketing, Promotions,

Recordkeeping, and production of music for the Cheer and Dance Industry.

6/1996 to Present Barb’s Pro House Cleaning Service, South River, NJ

Owner/Operator

Tasks: All tasks of running a small business: Marketing, Advertising, Recordkeeping, Customer Service,

and

house cleaning.

3/1995 to 6/1996 Rent-A-Wreck, Parlin, NJ

Office Manager & Rental Agent

Tasks: Office Management duties including customer service, record keeping, inventory

control, employee scheduling, maintenance and scheduling of all loaner cars & trucks.

9/1992 to 3/1995 Oasis Ford, Old Bridge, NJ

Customer Service & Loaner Coordinator

Tasks: General office duties, accounts payable, record keeping, filing, scheduling and inventory control of

loaner cars, customer service, and warranty/computer work.

6/1989 to 9/1992 AIMS, Incorporated, Piscataway, NJ

Production Manager, Inventory Control

Tasks: Production of equipment, running small office, recordkeeping, accounts payable & receivable,

shipping/receiving, report analysis, assisted and instructed in laboratory work and instructional classes.

Also assisted with trade show displays.

EDUCATION:

Middlesex County College – Associate Degree-Liberal Arts 9/1997 to 5/2001

2600 Woodbridge Ave, Edison, NJ

South River High School – High School Diploma Graduated 1984

11 Montgomery Street, South River, NJ

Activities:

-Team Captain & Coordinator of Women’s Recreation Softball, Volleyball, and Dodgeball Teams. I also play competitive

softball on various co-ed and women’s softball teams.

-Volunteered for 12 years with the Catholic Charities- Big Brother, Big Sister Program.

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