Management Quality Assurance

MEGHNA CHAKRABORTY

**** ***** **. ****, **. ***** • Cell/Phone: +1-480-***-**** • Email: ***********.******@*****.***

PROFESSIONAL SUMMARY:

A dynamic and creative Quality Assurance Analyst with about 4 years of extensive experience in Software Testing,

Business Analysis and Project Management for projects in Waterfall Model, Agile Methodology in multiple domains

for various major clients in US.

HIGHLIGHTS:

• Experienced in Project Management; Gathering and Analyzing Business Requirements; Formulating

Specifications, Use Cases.

• Possesses extensive client-facing experience and skills in working in Onshore and Offshore Team Models.

• Possesses strong ability to build productive relationships with corporate management and stakeholders.

• Experienced in life cycle testing including Black box, Functional, Regression, Back-end, Front-end, Integration,

Compatibility, and User Acceptance Testing.

• Proficient in writing Test Strategies, Test Plans, Test Estimates, Test Cases, Test Scripts, Test Scenarios, Test

Summary Reports, and Project Metrics.

• Possesses extensive erudition in Manual Testing of Web and Mobile Applications and products, CRM process,

Cloud Applications, Salesforce.

• Proficient with IBM Rational Clear quest, Rational Quality Manager and HP Quality Center for Test and Defect

Management, Requirement Mapping and Reporting.

• Possesses strong analytical skills and understanding of database concepts using JMP Pro, Adobe CQ5, SQL

Developer and SOAP UI.

• Certified Professional in ISTQB Foundation level.

• Excels as a liaison between business teams in the areas of business analysis, quality assurance, and reporting.

• Demonstrated leadership experience involving cross-functional collaboration and presentations to business teams and

managing project deliverables at offshore.

• An energetic, self-motivated team player with expertise in handling multiple tasks and working efficiently in a

coordinated effort in a rapid pace environment.

SKILLSET:

Business Analysis Requirement Gathering, Designing BRD, FSD and Use Case

Operating Systems Windows 2000/XP, Windows 7, Mac

Domain Knowledge Health Care, Life Science, Travel and Hospitality, Insurance

Other Utilities and JMP Pro 11, MS Office, Quality Center, Rational Clear Quest, Adobe CQ5, SharePoint, SOAP

Tools UI, Rational Quality Manager, SQL Developer, Adobe Photoshop, ArcGIS, AutoCAD

Technical knowledge SQL, MDM, DB2, IBM WCC

Methodologies Agile (Scrum), Waterfall

CERTIFICATIONS:

• ISTQB Foundation Level Certification in Software Testing from Indian Testing Board.

Cell/Phone: +1-480-***-**** • Email: ***********.******@*****.***

• Cognizant Internal Certification in ISTQB Foundation Level in Software Testing.

• Cognizant Internal Certification in Life Science Foundation Level.

• Cognizant Internal Certification in Pharmacy Benefit Management.

AWARDS AND RECOGNITIONS:

• Achieved ‘The Catalyst’ award in Q1 of 2013 for outstanding performance in Testing Services, Cognizant.

• Received client appreciation mails for each project for successful completion of the deliverables and exceeding

clients’ expectations in Cognizant.

• Received the Best Rating for excellent delivery in the Year-end Appraisal 2012 in Cognizant.

• Achieved ‘The Team of the Quarter’ award in May 2011 for the successful delivery. Individually awarded for the

same in Cognizant.

EXPERIENCE SUMMARY:

Teaching Assistant, Iowa State University August 2014 - present

• Mentored the students with GIS software in graduate courses

Teaching Assistant, Arizona State University January 2014 - May 2014

• Guided students with term end sustainability projects, set quizzes, graded assignments

Student Research Support, Arizona State University September 2013 - October 2013

• Quantitative /Statistical Research Analysis with GeoDaSpace, JMP Pro.

Offshore Quality Assurance Lead, Cognizant Technology Solutions June 2012 – July 2013

• Managed overall project delivery from offshore. Led a team of 7 members.

• Gathered and analyzed Business Requirements. Facilitating meetings with stakeholders.

• Prepared and Reviewed Test Strategy, Test Plan, Project Estimations. Project Metrics and Functional Analysis of

the application.

• Test and Defect Management. Functional, Regression, Integration Testing, Enterprise Web Content Management

(WCM) and Authoring on Adobe CQ5, UAT Support.

Quality Assurance Analyst, Cognizant Technology Solutions October 2011 – May 2012

• Gathered and analyzed Business Requirements, Functional Analysis of the application.

• Designed test scenarios and test cases and prepared test data to test the MDM features.

• Attended Sprint kick-offs, Scrum Meetings.

• Functional and Regression Testing, UAT Support. Test and Defect Management.

Quality Analyst, Cognizant Technology Solutions May 2011 – October 2011

• Gathered and analyzed Business Requirements, Functional Analysis of the application.

• Designed of Test plan, Test Cases & Test Scenarios for multiple releases.

• Test and Defect Management. Led a team of 9 members from offshore.

• Mentored of team members and coaching/training rendered regarding soft skills and testing.

Test Analyst, Cognizant Technology Solutions February 2010 – May 2011

• Gathered and analyzed Business Requirements, Functional Analysis of the application.

• Resolved Incident and Problem Management & Service Request tickets giving real time solutions to the client.

• Designed and Executed Test Scenarios, Test Cases, Unit Test Plans.

• Prepared Installation and Operational Qualification Documents.

Student Intern, Consulting Engineering Services July 2007 – December 2007

• Gathered and analyzed Business Requirements. Delivered presentations to clients.

DEGREES:

Name of the University Degree Program GPA Duration

Iowa State University, 3.84/

Master of Transportation Planning 08/2014 to 06/2015

US 4.0

08/2013 – 07/2014

Arizona State Master of Urban & Environmental 4.0/4.

(Transferred in

University, US Planning 0

08/2014)

7.52/

Jadavpur University Bachelor of Architecture 07/2004 – 06/2009

10

EXTRA-CURRICULAR / AFFILIATIONS:

• Student member of American Planning Association (APA).

• Active member of Transportation Student Association (TSA) at Iowa State University.

• Member of Honor Society in Arizona State University

• Community Service experience with the Habitat for Humanity, US and Cognizant Outreach, India.

• The Secretary of Students Planning Association (SPA) at Arizona State University.

• An active member of Students for the New Urbanism (SNU) at Arizona State University.

• Hosted the Quarterly Award Ceremony at Cognizant Technology Solutions, CSP Testing.

• Active member of Event Organizing Committee of Jadavpur University

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