Customer Service Assistant

India Wells

** **** ***** *.* Apt. #B

Washington, DC 20002

Home: 202-***-****

Email: **************@*****.***

SUMMARY OF QUALIFICATIONS

. Over four years of Administrative and Customer Service experience

. Excellent communication and interpersonal skill

. Proficient with Microsoft Office, Excel, Power Point and Outlook

EDUCATION/TRAINING

Strayer University Washington, DC,

2013

Associate Degree in Criminal Justice

Maximus Washington,

DC 2013

Certificate Call Center

PROFESSIONAL EXPERIENCE

Volunteer Services at Langley Elementary School

. Assisted teacher with morning meetings

. Prepared tables with activities such as writing and math assignments,

and games

. Prepared children for restroom time and classes

. Traveled on school field trips

Homemaker Washington, DC

9/2009 - Present

. Kept necessary household records of all items needed in the home.

. Scheduled and kept doctors and dental appointments.

. Executed appropriate learning activities to promote children's mental

and educational growth.

. Performed maintenance work and provided foods for breakfast, lunch and

dinner

Fashion Designer Washington, DC

6/2009 - 8/2009

Department of Employment Services

. Used operating machinery to design fabric materials

. Engaged in a variety of presentations

. Conducted fashion shows

. Handled cosmetics

Office Clerk/Receptionist Washington, DC

6/2006 - 8/2006

Department of Employment Services

. Answered a multi-line of telephones

. Sent out standard form letters

. Addressed and stuffed envelopes

. Maintained and updated files, made copies, typed rough drafts

Computer Assistant Washington, DC

6/2005-8/2005

Department of Employment Services

. Created and designed websites

. Assisted staff with professional teaching of Math, Science, and Art

. Kept log in and out sheets

. Conducted visitor tours

Teacher Assistant Washington,

DC 6/2004-8/2004

Department of Employment Services

. Assisted staff with morning meetings

. Conducted presentations and shows for children

. Participated in activities such as singing, painting, and drawing

. Provided afternoon lunch and nap time duties

. Participated in outdoor activities

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