Customer Service Staff
Resume:
Miami, FL *****
****.*****@*****.**
YANET LEGON L IMA
Position with a progressive organization that offers growth in customer service;
OBJECTIVE
w here my extensive professional experiences and language abilities can be a
significant contribution to enhance the profitability of the company. Career
advancement with continue education and t raining
• Bilingual in Spanish, I talian and English
SKILLS &
• Customer friendly
A BIL ITIES
• Strong leadership
• High customer service
• Computer skills
• Team player
• General PC skills
MARR I O T H O T E L/ H O USEKEEP I NG
E XPERIENCE
08/2014- Present
• Keeping rooms clean and organized
• Vacuuming and Dusting
• Scrub the toilets, bathtubs and shower
• Making and cleaning the bed
• Cleaning windows
• Patio cleaning
• Exceeding guest services expectation
HO TE L EDE N/ Housekeeping
12/2007 -06/2014
• Making and cleaning the bed
• Keeping rooms clean and organized
• Cleaning windows
• Patio Cleaning
• Assisted guest with their needs
• Vacuuming and Dusting
LA ORQU I D EA RESTAURAN T/ Bartender and Waitress
• P reparing and serving drinks
• H andling money
• Perform tasks of paperwork
• Schedule and supervise staff
• Serve customers and provide personalized attention
R ODOLFO RA M I R EZ U N I V E RS I TY, CUBA 09/1999 – 06/2004
EDUCATION
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