Customer Service Assistant

Kelly G. Keeble

** **** **

Montgomery, AL *****

Cell: 334- 467- 8868

*.*.******@*****.***

Summary:

. Graduate student with years of experience in biological, geographic

information systems, and anthropological research. Aided teams

comprise of research assistants working to advance technological

knowledge.

. Geographic Information Systems teaching assistant with an extensive

background in GIS studies.

. Forestry Service assistant and experienced researcher with expertise

in data collection and study. Analytical and detail-oriented with over

four years of experience using ESRI, ENVI (ArcGIS), and Intergraph

Geomedia Professional mapping software.

. Driven, optimistic individual with strong work ethic and efficiency in

past work experiences.

Highlighted Skills:

. Considerate team worker within a stressful environment.

. Versed in organizing, writing and editing detailed reports and

research papers. Proficient in Microsoft programs.

. Ability to type over 100 words per minute.

. Talented writer who consistently maintains high standards of

professionalism.

. Expert in data analysis.

. Biological techniques.

. Experimental design.

. Expert in geographic software and cartography, including ENVI, ESRI

ArcGIS incuding ArcMap, Arc Catalog, ArcToolBox, and Intergraph

Geomedia Professional 3D.

. Experience in digitizing, including analysis of aerial photography and

remote sensing techniques as well as conversion of data using

Microsoft Excel.

Accomplishments:

. Completed advanced research of geographic projects involving the Maya

ruins of Chichen Itza, Mexico, building a three-dimensional geo-

workspace and presenting for the Scholars Forum 2013 at Auburn

University in Auburn, Alabama.

. Assisted advanced public knowledge base regarding geographic

information systems as well as teaching students in the GIS

Certificate program at Auburn University at Montgomery.

. Served as a graduate assistant/ co-op worker for three years under the

direction of Dr. Terrance Winemiller at Auburn University at

Montgomery and Stanley Glover in Montgomery, Alabama.

. Experience work for a federal agency, United States Department of

Agriculture- Forestry Service in Montgomery, Alabama.

Experience:

Auburn University at Montgomery July 2011

to September 2014

Graduate Assistant

Montgomery, Al

. Supervised geographic studies and advised tutoring for undergraduate

and graduate students in the geospatial research lab at Auburn

University at Montgomery.

. Analyzed data collection of various types and synthesized into a

geospatial environment.

. Assisted in developing students' understanding in scientific and

geographic analysis software.

. Conducted research in biology and anthropology.

. Demonstrated individual and team geographic analysis.

. Developed effective working relations with groups, individuals,

agencies and the public.

. Directed research using multiple geographic software techniques.

. Assisted program associates and worked closely with colleagues.

. Guaranteed all data met stringent quality standards.

. Maintained a high rate of accuracy in all geographic and biological

projects.

USDA Forestry Service March 2013 to June

2013

Co-op Worker / Internship

Montgomery, Al

. Conducted data analysis to achieve archaeological research objectives.

. Created technological research documents such as environmental impact

reports in a geospatial, interactive workspace.

. Analysis of archaeological data, geo-referencing surveyed areas

throughout the national forests in Alabama, and documentation of

findings through attribute tables using ESRI software.

Bonefish Grill October 2011 to December

2012

Server

Montgomery, Al

. Excellent customer service involving guests within a fine-dining

environment.

. Ability to work quickly and efficiently under extreme pressure within

a stressful environment.

. Knowledgeable about species of fish, alcoholic beverages and other

items sold within the restaurant industry.

. Considerate of coworkers and teamwork oriented.

Dr. Charles Goodman and Associates August 2009 to

December 2011

Optometric Technician

Montgomery, AL

. Knowledgeable about optometric procedures during pre-testing and field

tests to ensure accuracy and high quality of patient services.

. Experience in insurance filing and policies.

. Trained new contact lens wearers within a twenty-minute time frame.

. Knowledge of products.

. Exceptional optimism and excellent teamwork in a fast pace

environment.

Education:

. Auburn University at Montgomery 2011

Bachelor of Science in Biology

Montgomery, Al Graduating

GPA: 3.3

. Auburn University at Montgomery 2015

Certificate in Geographic Information Systems

Montgomery, AL

. Auburn University at Montgomery

Masters of Liberal Arts in Anthropology/Concentration in

Geographic Information Systems

Expected Graduation Date: December, 2015

Current GPA: 3.8

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