Project Manager Support
Resume:
Hemalatha Ganapathy
*/*, ******* ***** *****, Nanganallur, Chennai
****.***@*****.***
Experience Summary
. Total 10+ years of experience in requirement gathering, analysis,
design, development, testing, documentation and implementation of
business applications.
. Excellent analytical, problem-solving, communication and interpersonal
skills
. Acted as onsite representative in client location to coordinate with
India development team
. Key member of workshops to analyze and produce solutions to the business
requirements
. Worked as Siebel developer, technical and functional lead, developed and
implemented multiple Siebel releases
. Applied knowledge of SDLC processes and methodologies.
. Experience in writing Technical Design Documents
. Worked in Siebel EIM - Configuration, Workflows, eScripting, PL/SQL
Packages and Procedures.
. Experienced in managing multiple projects simultaneously
. Experienced user of Microsoft Office suite (including Microsoft
Project and Microsoft Visio)
. Plaued a role of a project manager with development of business
processes, resource management, issue/risk analysis and associated
documentation
. Good understanding of quality center and performed a variety of software
testing.
. Attended Oracle Siebel 8 core consultant training and certified as
Oracle Siebel Consultant.
. Ability to work with technical team to create, interpret and implement
business requirements into technical specifications.
. Excellent communication skills and relationship management skills with
ability to relate to people at all levels.
Education
2001-2004 Bachelor's degree in Computer Science and Engineering
(Distinction) at Madurai Kamaraj University, India
Technical Skills
Methodologies Agile, RUP, Waterfall
Languages Siebel 8.1.1.14,EIM, Scripting,
PL/SQL,VB.
Database MS Access, Oracle 11g
Tools HP Quality Center
MS Office MS Project, Visio, Word, Excel,
PowerPoint
Professional Experience
Project Manager
Employer HCL Technologies, India
Client CSL Behring (King of Prussia)
Duration Mar 10 - Aug 12, Jan 14 - Till Date
Environment Siebel ePharma 8.1.1.11, Oracle 11g, HP Quality Center,
Incident Trackwise Management System
The project goal is to support CSL Behring with the application support and
maintenance. The support function will be handled by the addressing the
issues raised by the customer. The enhancement cycle will follow the Change
request mechanism. The application is currently upgraded from 8.1.1.6 to
8.1.1.11.
Responsibilities
Direct dialogue with the Business Users to understand their requirement,
requirement feasibility during client calls.
Handling a team of four members and reporting the project status to the
client as per the defined project plans.
Involved in the Project Management activities.
Customized the out of the box using Siebel Tools to meet the customer
requirements.
Implemented the EIM best practices in mapping Siebel data with external
data through the EIM tables.
Responsible in preparing High level design and Low level design document
for data migration.
Designed and developed new packages to integrate the data coming from
various systems.
Involved in analysis of data that we will be receiving from various systems
i.e. Involved in finalizing what sort of data is expected from Ultmarc. So
that we can make it compatible with specifies entities in Siebel
Involved in Globalization implementation.
Resolve data integrity issues with the business.
Extensive hands on in SQL, Excel / Word macros
Upgrade to Siebel 8.1.1.11.
Involved in executing the Regression scripts in HPQC.
Involved in the engagement from Implementation phase to Production Support
phase
Development Work
. Migration from 8.1.16 to 8.1.1.11. Fixing the issues raised in 8.1.1.11
after upgrade.
. Followed SDLC and help the team in understanding the requirements and
resolving their technical issues.
. Designed the process flow diagrams using MS Visio to visually represent
the project.
. Created the Technical Design Documents and assisted in preparing
Functional Design Documents.
. Worked extensively on EIM - configuration, integration, analyzing
designs, building and testing screen configuration to create new
applications.
. Review code developed by my team and make sure it doesn't cause any
performance related issues.
. Remediated critical defects and flares as part of SIT and UAT phases.
. Provided support as part of development team and coordinating with
business users and support team in fixing production issues and also
handled the Admin related tasks.
. Provided presentations on functionality of different processes of
epharma applications.
Project Lead
Employer HCL Technologies, India
Client Merck Co & Inc, USA
Duration Jun 13 - Dec 13
Environment Siebel Life Sciences, HP Quality Center, Oracle database.
Merck data migration project scope is migration of data from Siebel to a
staging area for specific modules. HCL is responsible for the development,
testing for successful migration of the data from Siebel.
Responsibilities
. Involved in preparing high and low level design documents.
. Analyzing designs, building and testing packages for migration.
. Involved in Testing and in fixing of bugs arising out of unit testing.
. Participates with Business Analysts in application documentation.
Development Work
. Direct dialogue with the Business Users to understand their
requirement, requirement feasibility during client calls.
. Handling a team of four members and reporting the project status to
the client as per the defined project plans.
. Migrating data from Siebel to staging area for Budgets and Payments
Module.
. Resolve data integrity issues with the business.
. Involved in Complete cycle of software development including
development, Unite Testing, SIT and UAT.
. Been part of deployment activities to make sure the code gets deployed
successfully to Production.
. Delivered the fixes as part of SIT and UAT in timely manner as per the
criticality of the business issues and have also coordinated with the
support team in fixing production issues.
Siebel Application Developer
Employer HCL Technologies, India
Client CITIBANK Siebel, Japan
Duration Oct 05 - Jan 10
Environment Siebel Call Center 6, Oracle,Excel Macro,VB.
The project goal is to support CITIBANK with support and maintenance. The
enhancements are handled as per the Change tracking mechanism. Also to
provide support for their migration from Siebel to OSCAR.
Responsibilities
. Initial Requirement Analysis and Clarification Analysis of the
projects
. Detail Design document preparation and Development
. Unit Testing and System Integration Testing
. Involved in project URS analysis and functionality review
. Customization and configuration of the Siebel Application to meet the
client requirements
. Developed interfaces for the Data Transfer to External devices
. Involved in the development and testing of the excel reports
. Extensively worked on EIM for the Regular Data Loads and Onetime Loads
to Siebel
. Developed PL/SQL procedures for the Data validation according the
requirements
. Interaction with the onsite team for the clarification analysis
. Onsite Production support and support for Enhancements release support
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