Customer Service Sales
Resume:
LAWRENCE BROWN
**** ********** ****, ***** ** ***23 *********@*****.*** 501-***-****
SUMMARY Highly motivated sales manager with 15 years experience in retail looking to establish a
career. Team builder focused on delivering results through superior customer service and
development of key team players.
SKILLS & ABILITIES Store/Retail Management, Payroll Control, Customer Service, Driving Sales
EXPERIENCE DOLLAR TREE STORE MANAGER
NORTH LITTLE ROCK, AR
JANUARY 2015 – PRESENT
Manage 20+ employees, produce and execute proper scheduling total store, drive sales,
provide exceptional customer service, sales floor maintanence/resets, payroll control
HARBOR FREIGHT TOOLS WAREHOUSE SUPERVISOR
JACKSONVILLE, AR
MARCH 2014 – JANUARY 2015
Manage 15+ employees, generated schedules, drive sales, provide customer service,
setting new store according to planograms
LOWE’S #1053 COMMERCIAL/PRO SALES LEAD
PASADENA, TX
JANUARY 2013 – FEBRUARY 2014
Manage 35+ accounts, direct sales liason for contactors, sales, customer service
STORE MANAGER FURNITURE REPAIR SOLUTIONS
PEARLAND, TX
MAY 2012 – DECEMBER 2012
Managed inventory, employees, schedules, system implementing, payroll
ACTION FURNITURE REPAIR LEAD SERVICE MANAGER
HOUSTON, TX
APRIL 2006 – NOVEMBER 2007
Sales, scheduling, customer service
GALLERY FURNITURE LEAD SALES/AREA MANAGER
HOUSTON, TX
MARCH 2003 2006
Supervised team within kids furniture department of store, coordinated delivery of all
products, recognized for top level sales, extensive training in sales and customer service
UNITED STATES ARMY SOLDIER
AUGUST 2001 – JANUARY 2002
Signal support specialist Medical/honorable discharge
EDUCATION UCA CONWAY, AR
2008 2012
Bachelor's Degree: Management Information Systems, Business Management, Database
Management
KEY INTEREST Management, Sales, Customer Service
LEADERSHIP Alpha Kappa Psi Business Fraternity VP/ Vice President of Alumni Relations
REFERENCES Richard Bunce
Assistant Store Manager, Lowes Home Improvement
Jory
Sales Manager, Lowes Home Improvement
Dawn
Pro Service Specialist, Lowes Home Improvement
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