Certified Outpatient Coder-Apprentice

DIANA CHANG

**** ******* **., ********, ** ***** Mobile:

281-***-**** *****.******@*****.***

Professional Summary

Highly motivated professional starting a career in medical coding and

billing with strong interpersonal skills

Skills

NexTech and EMR Strong work ethics

ICD-9-CM, CPT and HCPCS Deadline driven

HIPPA Compliance Detail oriented

Medical Office Procedures Dedicated team player

Strong interpersonal Adaptive lifelong learner

skills

RELATED Professional Experience

196 Hours

Patient Access Services Volunteer

St. Luke's Episcopal Hospital - Houston, TX

. Warmly welcome and check in patients

. Ensure patients and family members receive quality care

. Answer and correctly route multi-line phone in a timely

manner

. Handle clerical tasks such as typing and copying

Professional Experience

03/2014 to Current

Check-out Clerk

ADVANCED DERMATOLOGY - Pearland, TX

. Check-out patients by utilizing CPT with ICD-9-CM codes on

fee tickets

. Check-in and schedule patient appointments

. Verify insurances

. Collect payments and balances from patients

. Answer billing questions as necessary

. Close out batches daily

. Communicate with billing office regarding patient account

. Experienced with NexTech and searching patient EMR

08/2012 to 02/2013

Associate Teacher

BRIARMEADOW CHARTER SCHOOL, HISD - Houston, TX

. Organize and plan lessons for 2nd and 3rd grade students

. Manage and effectively instruct a 2nd grade and 3rd grade

class

. Communicate with parents as necessary to discuss student's

progress

. Organize after school tutorials

08/2011 to 06/2012

Apollo Math Tutor

DOWLING MIDDLE SCHOOL, HISD - Houston, TX

. Tutor pairs of six grade math students throughout the school

day

. Organize and plan different math lessons compatible to

students' needs

. Communicate with parents as necessary to discuss student's

progress

. Schedule meetings with grade level math teachers to further

assist students' needs

06/2011 to 08/2011

Assistant Teacher

SOUTHAMPTON MONTESSORI - Houston, TX

. Assist teacher with managing and teaching a classroom of 35

first grade students

10/2008 to 07/2009

Student Worker

UNIVERSITY OF HOUSTON CHILD CARE CENTER - Houston, TX

. Care for, play with, monitor and educate children age

ranging from 3 months to 4 years

. Keep classroom neat and tidy

. Communicate with parents regarding their children

Education

Graduated in December 2010

Bachelor of Science: Interdisciplinary Studies

UNIVERSITY OF HOUSTON, CENTRAL CAMPUS - Houston, TX

. 3.7 GPA

. Minor in Mandarin Chinese

CPC - H, Certified Professional Coder - Hospital (aka COC, Certified

Outpatient Coder) - Apprentice

AAPC, Academy of Professional Coders

. 80 hours CPC-H distance education coursework completed

September 2014, final grade 90%

. COC exam passed February 2015

ICD - 10 Training

AAPC, Academy of Professional Coders

. In progress May 2015

Additional information

Foreign Languages

. Vietnamese (speaking-advanced, can translate)

. Teochew Chinese (speaking-intermediate)

. Mandarin Chinese (speaking-beginner)

Additional Skills

. Medical terminology

. Anatomy and physiology

. Multi-line phone, fax machine, copier, scanner, credit card

machine and cash register

. Typing 50 wpm

. Familiar with 10-Key

. Familiar with EPIC software

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