Customer Service Training
Resume:
SUNKANMI AGBEBUNMI
Apt.4
Riverdale, MD, 20737
*.*********@*****.***
Objectives
Obtain a position as a team-player in a people-oriented organization where I can maximize
my customer-service experience in a challenging environment to achieve the corporate
goals.
Education
May 2012 Associates in Electronic Engineering
Two year experience and training with computers and electronic component.
Great circuit analyst/Repair both (digital and analog), with hands-on
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Lab work.
Experience with computers both hardware and software With
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knowledge in Microsoft word, excel and power point. MS access and
SQL.
Soldering and fabrication.
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Visual basic C++, LabVIEW and Math Lad programing language.
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Perform troubleshooting and repair on electronic equipment and
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knowledge on reading electronic schematic.
Able to perform electronic measurement and testing with update lab
•
equipment.
Knowledge and training in training in CCNA network.
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Experience:
June 2003-November 2010 Cashier/Customer Service
Wendy’s Restaurant 16400 Harbour way. Bowie, MD 20716
Greet the customers, assist with coordinating charts, ring up customer’s order, making
change, Prepare daily food items, handing out food, Clean and organize the work area.
Skills
• Strong communication skills
•
• Problem analysis and problem solving
• Organizational skills and customer service orientation
• Adaptability and ability to work under pressure
• Initiator
March 2013- October 2013 Fresh Food Deli Clerk/ Customer Service
Harris Teeter 1201 1st Street N.E Washington DC 20002
Providing customer service, preparing food, slicing, weighing, packaging and pricing
delicatessen product. Offering samples to customers, and promoting suggestive selling to
customers, unpacking truck order on pallet, organizing products in proper location.
Sears Holding Corporation - Electronics and Appliance Factory- Certified Service
Technician. -October 2013-April 2014
A&E Factory 571 B East Ordinance Rd.,Glen Burnie, MD 21061
Skill
Diagnose and repair all kitchen appliances (Dishwasher, stove, oven, garbage
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disposal, ranges-gas and electric).
Preventive Maintenance check on kitchen and laundry appliances
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• Maintain struck stock, part returns, and parts inventory organizing.
Provide knowledgeable and courteous in-home service to customers.
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Merchandise and Extended warranty sale experience
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• Maintain struck stock and part return. Parts inventory organizing.
• Using company assigned computer, with reading electronic schematic, billing,
part order, e-mail.
Contact this candidate