Business Professional

Jamil O. Edwards

**** ** *** ****** ***. *** Hollywood FL, 33025 954-***-****

*************@*****.***

Objective

Proficient Account Manager possessing a comprehensive background managing top accounts for a wide variety of

companies in various industries, seeking a position within a dynamic organization.

Key Qualifications

• •

Persuasive negotiator Dependable

• •

Energetic and driven Strong interpersonal skills

• •

Revenue and profit maximization Enthusiastic about networking

• •

People oriented Excellent work ethic

• •

Sales proposal creation Exceptional time management skills

Work History

Admissions Advisor

Oct 2014 Present

Kaplan University, Plantation, FL

• Managed Company generated leads and personally developed leads (PDL’s by interviewing and selecting

qualified students for enrollment

• Guided prospective students through the admissions and enrollment process

• Utilized a consultative approach to market the value of beginning and/or continuing an education

• Recommended academic programs that best fit student needs and capitalized on their talent

• Built strong rapport, while providing a sense of urgency, and overcome objections with each potential

student

• Continuously met expectation goals issued per term and recognized area of improvement for following term

Oct 2010 Oct 2014

Cruise Vacation Specialist

Carnival Cruise Lines, Miramar, FL

• Contacted new and existing customers to discuss how their needs could be met through specific products

and services.

• Identified prospective customers by using business directories and following leads from existing clients.

• Created sales contacts with on and off premise accounts.

• Attended monthly sales meetings and quarterly sales trainings.

• Built relationships with customers and the community to promote long term business growth.

• Exceeded team sales goals by 45%.

Feb 2007 Jun 2010

Sales Associate

AT&T Communications, Miami, FL

• Arranged for the installation, removal or change of telephone service or equipment.

• Work to meet revenue goals, service commitments and other deadlines.

• Selected the correct products based on customer needs, product specifications and applicable regulations.

• Recorded accurate and efficient records in the customer database.

• Identified prospective customers by using business directories and following leads from existing clients.

Jan 2006 Feb 2007

Management Trainee

Enterprise Rent A Car, Cooper City, FL

• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and

resolving problems on the spot.

• Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch

that was implemented into sales team strategy in 2007.

• Worked with managers to develop annual expense plan goals.

• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.

• Scored in top 10% of employees in successful resolution of issues

Education

B.A. Business

American InterContinental University 2004

• Graduated with a 3.25 GPA.

• Concentration in Marketing and Account Management.

Dr. Chester L. Karrass, Miami, FL 2004

The Effective Negotiating Course, 15 hours

• This powerful, pioneering seminar helped me master the strategies, tactics, and psychological insights of

negotiating.

Professional Selling Skills Training Program, Orlando, FL 2005

• This course provided me an effective and flexible approach to learning, applying, evaluating, and

continuously improving the skills that result in strong customer relationships.

Other Activities

• Member of Toastmasters for over 5 years.

• Elite Status Sales Agent 2008,2009, 2012, 2013

• Top 15 Sales agent 2012

References Available upon request

Contact this candidate