Active Directory Computer
Resume:
Roland A. Vocke III
HOME ADDRESS:
Dayton, Ohio 45424
Home 937-***-****
Cell 937-***-****
*/** ** ******* ********** Coordinator at Bethel Local School District
* Responsible for evaluation, ordering, and installing new
equipment (computers, laptop, wireless carts, printers, smart
boards, cameras, projectors, access points, iPads)
* Troubleshoot and resolve problems reported by teachers and
administrators (computer/printer problems, application
problems, network problems)
* Maintained inventory of all computer equipment
* Imaged computers when problems arise and at end of year in
preparation for next school year using Ghost
* Maintained Visio diagrams of all computer labs
* Diagnose and repair computers as needed (install motherboards,
hard drives, CD drives, memory)
* Worked with active directory to create accounts, permissions,
user groups
* Maintained Email software MDaemon creating accounts,
distribution lists
* Educated teachers on basic computer functions ( copy/cut and
paste, drag and drop, Microsoft Office products, etc)
*Maintain phone system, adding/deleting, maintaining page
groups
* Other projects required by superintendent or principals
* Support for teacher’s grading system
* Maintain copier inventory and copier codes
2/12 to 2/13 Upper Valley Medical Center IT FIELD SUPP SPEC I
* Responsible for installing new equipment (computers, laptop
wireless carts, printers, fingerprint readers, scanners, bar code
scanners)
* Troubleshoot and resolve problems reported by nurses, doctors
or administrators
* Change passwords in active directory
* Re-image devices when necessary using Ghost
* Work with hospital staff to resolve any computer related issues
* AS400 operations including tape management and job
submission and monitoring
8/11 to 2/12 Indecon Solutions (at Upper Valley Medical Center as PC
Support)
* Responsible for installing new equipment (computers, laptop
wireless carts, printers, fingerprint readers, scanners, bar code
scanners)
* Troubleshoot and resolve problems reported by nurses, doctors
or administrators
* Change passwords in active directory
* Re-image devices when necessary using Ghost
* Work with hospital staff to resolve any computer related issues
* AS400 operations including tape management and job
submission and monitoring
6/04 to 06/11 Miami County Education Service Center (at Bethel Local
Schools)
* Responsible for installing new equipment (computers, laptop
wireless carts, printers, smart boards, cameras, projectors,
access points)
* Troubleshoot and resolve problems reported by teachers and
administrators (computer/printer problems, application
problems, network problems)
* Maintained inventory of all computer equipment
* Imaged computers when problems arise and at end of year in
preparation for next school year using Ghost
* Maintained Visio diagrams of all computer labs
* Use TrackIt to document problems and resolutions
* Diagnose and repair computers as needed (install motherboards,
hard drives, CD drives, memory)
* Worked with active directory to create accounts, permissions,
user groups
* Maintained Email software MDaemon creating accounts,
distribution lists
* Educated teachers on basic computer functions ( copy/cut and
paste, drag and drop, Microsoft Office products, etc)
2/03 to 6/04 Volunteered at Bethel Local Schools as a technical aide doing
all the above
10/99 to 8/02 Bowman and Landes Turkey Farm
* Worked part time off and on during this timeframe doing
variety of jobs
RETIRED FROM GM/EDS on 9/30/1999
EDS EXPERIENCE:
8/95 to 9/99 ALTERNATE SYSTEMS SUPPORT – IBM AS/400 Support Dayton
Daily Systems Administration functions for IBM AS/400s
located in Dayton, Ohio, Auburn Hills, MI, Plano, Texas, and
Sacramento, California.
Installed and maintained automated tape management system
Migration of AS/400s from one location to another
Went TDY to offsite locations to do system upgrades
Supported customer applications
Applied IBM PTFs for system maintenance
1/85 to 8/95 MVS/VM MAINFRAME SUPPORT
Installed, maintained and supported program products on MVS
and VM platforms
Worked with customers to install and maintain customer
purchased products
Worked with customers and computer operations to identify
and resolve system and program product problems
Created customer jobs using JCL
Involved in disaster recovery procedures for mainframe
computers
PRE-EDS EXPERIENCE:
06/75 to 01/85 GENERAL MOTORS CENTRAL OFFICE
Managed the Corporate Hourly, Salary Payroll and Personnel
systems support staff
Maintained JCL for above systems
Wrote Salary Payroll spooling program used by the entire
corporation
Went through the SEIT program(Salary Employee in Training)
for advancement
MVS/VM support responsible for installing and maintaining all
3rd party software products
8/69 to 6/75 DELCO MORAINE – DIVISION OF GENERAL MOTORS
Wrote and supported in house computer systems
Wrote physical inventory system in Cobol for entire plant
Installed, maintained, and wrote applications in RPG II for
IBM System/3
Wrote OCL job control for IMB System/3 jobs
Senior computer operator
EDUCATION:
* Graduated from Sinclair Community College with an
1985
Associate’s degree in Electronic Data Processing
1966 – 1968 * Attended Ohio Wesleyan University majoring in Education
1966 * Graduated from Tippecanoe High School
REFERENCES:
Ed Quincel
Bethel Local Schools (teacher)
********@*********.***
Tim Zigler
Middle School Principal at Graham Local Schools
13535 East Road
Conover, Oh 45317
Gary Shellhammer
Supervisor for 8 years(retired)
P.O. Box 2
Lakeview, Oh 43331-0002
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