Data Entry Front Desk

Dionne M. Sumes

**** *** ****** **, ***. ****, Washington, DC 20032

Home: 202-***-**** : *************@*****.***

Summary

• Microsoft Word, Excel, Spreadsheets, and PowerPoint

• Windows

• 65 WPM

• Working with mentally challenged adults in a day program and residential setting

• Knowledge and understanding of HIPPA policies

• Knowledge and understanding of clients’ rights

Experience

EAM (Enterprise Asset Maintenance) Data Entry Specialist

September 2014-Present

Maryland-National Capital Park and Planning Commission-Greenbelt, MD

• Complete training on the job.

• Data enter information onto Excel spreadsheets; to digitalize all information from

paper.

• Data enter new information into the Enterprise Asset Management software.

Claims Technical Examiner

August 2009-August 2010

Social Security Administration – Baltimore, MD

• Completed proper training on the job.

• Made decisions on or adjudicate claims or cases as deemed necessary.

• Made phone calls to appropriate people or personnel as needed.

Dorm Assistant

September 2008-July 2010

Residence Life, Model Secondary School for the Deaf – Washington, DC

• Supervised high school girls in residential hall to ensure that they follow the

residence policy and rules.

• Made rounds throughout the night and attend to any incidents and report to

proper authority.

Weekend Residential Counselor

October 2007-November 2009

National Children’s Center, Inc. – Washington, DC

• Provided daily one on one interaction with mentally challenged adults.

• Maintained sanitary living environment, cooked, and prepared meals daily

adhering to nutritional guidelines.

School Bus Monitor

November 2005-November 2008

Department of Transportation, Gallaudet University – Washington, DC

• Accompanied up to fifteen elementary children on the school bus rides to and

from school and home to ensure that they adhere to the bus rules.

• Provided assistance during the event of an emergency by leading them off the

bus to safety.

Residential Counselor

January 2005-September 2007

Family Service Foundation, Inc. – Landover Hills, MD

• Provided daily one on one interaction with mentally challenged adults.

• Maintained sanitary living environment, cooked, and prepared meals daily

adhering to nutritional guidelines.

Data Entry Clerk

September 2001-May 2002

National School Boards Association – Alexandria, VA

• Updated school board members’ information in the database system.

• Assisted supervisors and co-workers with office work.

Staff Residential Assistant

April-September 2001

Campus Life Office, Gallaudet University – Washington, DC

• Monitored approximately 100 residence hall students while on duty.

• Worked closely with Department of Security and Safety to ensure students were

allowed access in the residential hall with valid ID.

Front Desk Receptionist/Clerk (Temp)

January-April 2000

Office of the Registrar, Gallaudet University – Washington, DC

• Supervised the front desk lobby and provided a friendly environment.

• Assisted staff and students with matters pertaining to registration and career

advising.

Data Entry Operator

December 1997-December 1999

National Council of Architectural Registration Boards – Washington, DC

• Managed the data entry by entering names, addresses, and confidential

information.

• Assisted co-workers and supervisor with completing documentation due to

deadlines.

Education

Bachelors of Arts: Early Childhood Education August 2009

Gallaudet University – Washington, DC

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