Administrative Assistant Customer Service
Resume:
KAMAL AHMAD
Burke, VA 22015
********@*******.***
PROFESSIONAL SUMMARY
. Over ten years data processing experience with proven results.
. Creative self-starter; decision-maker.
. Familiar with major operating systems and software applications for
business.
. Detail oriented, multitask easily, quick learner, strong analytical and
trouble shooting skills.
. Perform well under stress when facing critical or unusual situations.
. Fluent in Hindi, Urdu, Arabic and Bengali.
SPECIAL SKILLS
. Type 65 wpm; 15,000 numeric keystrokes per hour with excellent accuracy.
. Good knowledge of HTML, DHTML and Front page. Experience in MS Word,
Excel and Lotus.
. Practical bookkeeping/ledger experience.
PROFESSIONAL EXPERIENCE
Subway
2009-2015
. Subway manager. I was running the whole operation, including
scheduling, inventory, customer service, running end of the week
subway reports, ordering delivery, payroll and overall running all
operation to run Subway.
Care first Blue Cross Blue Shield, Washington, DC
2000-2009
Data Entry Operator/Administrative Assistant
. Operated NT, RRI Imaging system, verifying claims, fixing and posting
in data processing department in corporate office
. Planned and managed workflow for Technical Accounts Department,
including sorting of mail and logging in billable.
. Initiated communications with co-workers to solve problems in
assigning correspondence and to ensure team goals for daily work were
met.
Patient First Regional Business Office, Richmond, VA
1998-2000
Data Entry Operator/Administrative Assistant
. Posted cash and adjustments; fixed any software problems in business
office.
. Assigned cash to accounts and typed letters of credit.
. Independently monitored and prioritized correspondence so critical
information was provided on a timely basis.
Health South Regional Business Office, Richmond, VA
1997-1998
Data Entry Operator/Administrative Assistant
. Reconciled 70 facilities by batching daily charges and providing
software support.
. Stored end of report for all 70 facilities.
. Installed operating systems such as Win 95/98 PAR (Patient Account
Representative) application.
. Posted cash, adjustments and ran claims.
KAMAL AHMAD
Page 2
IBM Ecat Divn, Austin, TX
1996
Quality Tester
. Put memory cards, chips, heat sinks on motherboard. Performed scan
test and shipped complete motherboards.
Minister Of Health Oman
Administrative Assistant
. Rotated in different department to observe, analyze needs and resolve
problems.
. Worked in hospital's medical record department, coding daily inpatient
record.
. Good knowledge of billing department of hospital: counting charges,
making ledger and other functions.
EDUCATION
Successfully completed PHARMACY TECH COURSE from
Adult community college Fairfax VA
PATNA University India, B.S., Zoology
IT Courses, Digital Corporation, Reston, VA
Software:
. HTML
. DHTML
. JAVA SCRIPT
. FRONT PAGE
. ASP
ADITIONAL INFORMATION
U.S. Citizen
Languages: Urdu, Hindi, Arabic and Bengali
Contact this candidate