Denise McIntosh
Apt ****
Durham, NC 27713
Phone: 919-***-****
***********@*****.***
Abilities
Experience in planning, directing, and coordinating supportive services of an organization, including recordkeeping, mail distribution, telephone operation, and other office support services.
Employment History
Administrative Manager, Administrative Services Managers
02/1992 - 07/2014
New York State Office of Temporary and Disability Assistance
2001 Perimeter Rd, Endicott, NY
Job duties included the following;
* Planned, directed, and coordinated supportive services of program.
* Kept records, distributed mail and maintained office equipment
* Directed support services
* Supervised clerical and administrative personnel
* Set goals and deadlines for Staff/
* Developed, managed, and monitored records
* Recommended changes to policies or procedures in order to improve operations
* Monitored the facility to ensure that it remains safe and secure
* Oversaw the maintenance and repair of machinery and equipment
* Planned, coordinated, and directed a broad range of services that allowed the Division to operate efficiently.
* Made sure that the division had the supplies and services needed in order to enhance productivity.
* Ensured that employees followed government regulations and safety standards.
* Assured compliance with applicable ADA and OSHA rules and regulations.
* Handled storing, and distributing equipment and supplies.
* Oversaw getting rid of surplus or unclaimed property.
* Provided information to executive management
* Ensured that employees throughout the organization follow information and records management guidelines.
Education History
Issuing Institution
Location
Qualification
Course of Study
New York State Department of Education
New York, NY
2 Years at College or a Technical or Vocational School
Business Administration and Management
Currently not enrolled. Looking to return.
Certifications
Certification Title
Issuing Organization
Completion Date
Expiration Date
NC Health, Accident & Sickness License
NC Department of Insurance
04/2015
Designing Efficient Filing Systems
CSEAP
09/1993
Keyboard Specialist
State of NY Department of Civil Service
03/1992
Typist
Department of Civil Service
01/1992
Bank Teller
Cashier Training Institute
04/1984
Honors
Completed Security Awareness program 2013 Completed Supervisory management training 2014 Citation for processing caseloads of over 70,000 in year 2007