Denise McIntosh

**** ******** ****

Apt ****

Durham, NC 27713

Phone: 919-***-****

acput4@r.postjobfree.com

Abilities

Experience in planning, directing, and coordinating supportive services of an organization, including recordkeeping, mail distribution, telephone operation, and other office support services.

Employment History

Administrative Manager, Administrative Services Managers

02/1992 - 07/2014

New York State Office of Temporary and Disability Assistance

2001 Perimeter Rd, Endicott, NY

Job duties included the following;

* Planned, directed, and coordinated supportive services of program.

* Kept records, distributed mail and maintained office equipment

* Directed support services

* Supervised clerical and administrative personnel

* Set goals and deadlines for Staff/

* Developed, managed, and monitored records

* Recommended changes to policies or procedures in order to improve operations

* Monitored the facility to ensure that it remains safe and secure

* Oversaw the maintenance and repair of machinery and equipment

* Planned, coordinated, and directed a broad range of services that allowed the Division to operate efficiently.

* Made sure that the division had the supplies and services needed in order to enhance productivity.

* Ensured that employees followed government regulations and safety standards.

* Assured compliance with applicable ADA and OSHA rules and regulations.

* Handled storing, and distributing equipment and supplies.

* Oversaw getting rid of surplus or unclaimed property.

* Provided information to executive management

* Ensured that employees throughout the organization follow information and records management guidelines.

Education History

Issuing Institution

Location

Qualification

Course of Study

New York State Department of Education

New York, NY

2 Years at College or a Technical or Vocational School

Business Administration and Management

Currently not enrolled. Looking to return.

Certifications

Certification Title

Issuing Organization

Completion Date

Expiration Date

NC Health, Accident & Sickness License

NC Department of Insurance

04/2015

Designing Efficient Filing Systems

CSEAP

09/1993

Keyboard Specialist

State of NY Department of Civil Service

03/1992

Typist

Department of Civil Service

01/1992

Bank Teller

Cashier Training Institute

04/1984

Honors

Completed Security Awareness program 2013 Completed Supervisory management training 2014 Citation for processing caseloads of over 70,000 in year 2007

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