Customer Service Sales

Earl William (Bill) Snodderly

**** ******* ***** ****, ***********, Pennsylvania 717-***-****

*************@*******.***

Professional Highlights

0. Over 10 years' experience in the plumbing industry

0. Current license as Apprentice Plumber/Gasfitter through Maryland State

Board of Plumbing

0. Excellent customer service skills

0. Gained extensive knowledge of industry as position advanced from sales

to licensed Apprentice Plumber

0. Both established and new residential work experience

Work Experience

General Maintenance

. Prepare apartments for new tenants, including painting, small repairs,

and small appliance maintenance and repairs

. Renovate apartments using a variety of equipment to complete jobs,

including saws, drills, and hand tools

. Install or repair doors, replace windows, lay laminate flooring, hang

cabinets, replace counter tops, and install appliances

. Record type and cost of maintenance or repair work

. Paint apartments using a paint sprayer

. Prepare estimates for repair or installation work

Plumbing

. Create estimates for jobs

. Install, repair, and maintain hot and cold water lines, sewer pipe, soil

pipe, traps, and appliances such as water closets, lavatories, urinals,

showers, and tubs

. Sewer and drain cleaning

. Operate televised camera to inspect sewer lines

. Install water heaters

. Install or replace kitchen sinks, faucets, and toilets

. Install, repair, and replace sewer, water, and field lines

. Operated back hoe to gain access to underground lines

. Installation of septic drainfields

. Rough-in water and sewer line

. Sales of plumbing parts and equipment

Employment History

2001 - Present Service Technician Roto Rooter Hagerstown,

Maryland

1999 - 2001 Plumbing Service/Sales H. R. Cordell Mercersburg,

Pennsylvania

1993 - 2000 Maintenance Technician Bradford Apartments Hagerstown,

Maryland

Additional Activities

Mercersburg Fire Company Volunteer Firefighter (Inactive), holding

certifications in Fire I, HazMat, and EMS

Maugansville Bible Brethren Church Men's Ministry, Special Music

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