Manager Customer Service

JARED CUNNINGHAM

Mobile Phone: 740-***-****

Secondary Phone: 740-***-****

E-mail: *******@*****.***

OBJECTIVE

I have over 10 years of retail experience. I am looking to expand my knowledge

and reach a different type of customer base. I am highly motivated and

comfortable dealing with the customer/client in one-on-one situations.

WORK EXPERIENCE

Store Manager

2 2013-Current

PPG Paints Portsmouth, OH

Retail Sales

I currently manage the PPG Paints retail store in Portsmouth, OH. Our lease is up in June

and I have had no confirmation that our building lease will be renewed. I am in charge of

all daily operations including training, sales, payroll, scheduling and mixing paints orders

up to 250 gallons.

Assistant Manager

10 2011- 8 2012

Rent 2 Own Portsmouth, OH

Account Manager

5 2009 - 10 2011

Rent 2 Own Waverly, OH

Rental Services

I took the Account Manager's position with Rent 2 Own because the company offered a

better chance of promotion. I had been searching for a Store Management position for

some time before accepting this job.

I was in charge of 450 accounts. My position also required me to work one on one with

each customer that holds those accounts. I made calls daily, collect money, deliver &

service product we rent. I also assisted in sales at our location.

Manager I/O

1 2008 - 5 2009

Rent-A-Center Portsmouth, OH

Retail

I held in the position of Manager I/O. I was selected to enter the Store Manager's

training program. I worked at a location with over 400 active accounts. I

interacted with the majority of these accounts on a daily basis. I was in charge of

collections, service, delivery, sales and overall daily operations.

Customer service, POS system, Computer programs,

Store Manager

11 2004 - 6 2007

Sam Goody New Boston, OH

Retail

I was the Store Manager at a location that was closed due to a lease issue with

the property owners. I handled all day to day operations of a retail entertainment

business. I personally interviewed, hired and trained my entire staff. We

received several awards for our high standards of customer service. We were

ranked in the top 5% in several major sales categories in our entire company.

EDUCATION

High School or equivalent,

8 1993 - 6 1997

Valley High School Lucasville, OH

SKILLS

Add-On Contest Award Winner Expert

Consumer Communication Expert

HONORS & AWARDS

At Sam Goody our store received multiple 100% customer service shops. I was

in the running for Store Manager of the Year two different times, coming in

second place to a larger market Manager. We were ranked in the top 5% in

several major sales categories company wide.

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