Customer Service Representative

DONNA MOTTOLA

************@*******.***

*** ******* ******, ********* ****, Danvers, MA 01923

978-***-****

OBJECTIVES

To secure a position which will enable me to be an asset to your company based on my past experiences.

EDUCATION

Boston High School

High School Diploma

EXPERIENCE

Alliance Express/Hopenergy,

11 Broadway Chelsea, MA 02150

Customer Service Representative 12/26/2006 – Present

Answer incoming phone calls from customers regarding their accounts. Help customers resolve their

issues regarding billing, deliveries, service and overall information regarding their accounts. Billing

aspects, setting up deliveries, setting up service calls and any additional services I can provide.

SKILLS

• Superior customer service

• Type 75 wpm

• Microsoft

• Outlook

• Excel

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