Office management, administration, HR, accounts payable

Rebecca LaCroix

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Home 919-***-**** Mobile 919-***-****

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Key Skills Office Management Medical coding

Surgery scheduling OB Delivery scheduling

Payroll/AP/AR Bookkeeping

Organization Athena software super user

Professional Experience

Brannon OB GYN PA Cary, NC August 2001-

Present

Billing Manager/Front Office Supervisor

. Manage physicians' schedules

. Train and coach employees in Athena software and

administrative procedures

. Handle insurance claims and patients queries

. Code patient charges

. Manage patient bills and account statements

. Formalize daily reports

. Update insurance information

. Coordinate patient benefits

. Regular maintenance and updating patient medical records

. General front office duties: patient check-in/check-out,

phone management, general administrative duties

Triangle Pediatrics Cary, NC January 01-

August 01

Practice Manager

. Updated personnel policy and office procedures

. Hired, trained and coached office staff

. Responsible for staff reviews and salary overview

. Responsible for AP/AR/Payroll/general bookkeeping

. Coordinated and led monthly staff meetings and weekly

physician meetings

. Supervised daily operation of the practice

Education and Other Professional Experience

Stephen Moore, MD - Family Medical Associates of Raleigh

February 1990-December 2000

Gaston Dermatology, Gastonia, NC

1986-1990

Southwest Florida Oral and Facial Surgery PA, Ft. Myers,

FL

1984-1986

US Air Force 1980-1984

Concord University, Athens, WV

Bluefield Baptist College, Bluefield, VA

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