Customer Service Management

Alan R. Foster

*** ******* **** ***** **, Calgary AB T3K 4R1

******.******@*****.***

Cell: 587-***-****

Skills Summary

• Experienced in customer service and client commitment

• Excellent verbal and written communication skills with well-developed interpersonal skill

• Ability to work collaboratively within a team and also independently

• Strong organizational skills, time management ability while paying attention to details

• Flexible with the ability to adapt to changing priorities and business needs.

• Proficient in Microsoft Office products, Adobe Photoshop, InDesign and Illustrator

Professional Experience:

CGR Communications (Kingston Jamaica)

Social Media Graphic Design Intern, June 2014 – August 2014

Provided excellent customer service by maintaining a friendly environment

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Consulted with clients, supervisors and peers to establish nature and context of designs

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for production

Assisted with the development and management of advertising activities

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Assisted with the maintenance of website including content management, graphic designs

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and branding of printed and electronic marketing items

National Youth Service (Kingston Jamaica)

Junior Road Security Officer, June 2013 – August 2013

• Monitored daily system performance of traffic fleet

• Participated in analysis and review of operating performance at various checkpoints

• Documented and reported non-compliance to proper traffic safety procedures

• Communicated with customers, supervisors and team members to ensure excellent

customer service

• Maintained a clean appearance of front end and check out area

Education

High School Diploma

3 years of graphic design education (Edna Manley College of the Visual and Performing Arts)

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