Administrative Assistant, Receptionist, Call center, Data Entry, CSR

Katie Snyder

**** ******** ***

Sacramento CA 95682

Phone 530-***-**** Email **.******.***@*****.***

OBJECTIVE

To obtain an administrative assistant or customer service position to further develop my skills and contribute to a

professional business environment while I pursue my degree in business administration.

SKILLS

Microsoft Office Organization

Secretarial/ Administrative Multi-tasking

Positive attitude Quick learner

55 WPM Verbal, business and interpersonal communication

Customer service Filing

Time management Managing office calendar and appointments

Teamwork

Sales

WORK HISTORY

Winchester Consulting, LLC – June 2012 to October 2013 (Rancho Cordova)

Full time receptionist and personal administrative assistant to our office manager/ lead paralegal

Cathy McMillian. I was responsible for managing phones, scheduling appointments, greeting and

daily client liaisons, drafting business letters, word processing, post office mailing and filling

court documents. (While full time college student)

Esquire Deposition Solutions - July 2011 to October 2011 (Sacramento)

1 Full time receptionist and administrative assistant at a litigation support firm. Greeted clients and

managed phones, fax, copier, and shipping for busy office providing deposition services to

attorneys. Responsible for filing and client review of original transcripts; and maintaining database,

assisting in document depository and other projects under the direction of the General Manager. I

was unofficially an employee six months before I was taken onboard officially.

Lawson – Hawks Insurance Associates – March 2010 to June 2011 (Folsom)

Provided administrative support full time for small insurance brokerage firm. Filing, phones, copier,

fax and Microsoft Office programs.

Warehouse Demo Services at Costco – March 2009 thru May 2010 (Folsom)

1 Promoted sales of consumer goods at Costco. This involved the preparation and presentation of

various products to customers. Developed customer service and sales skills. (While full time

college student)

Sports Club Café– July 2007 thru April 2008 (El Dorado Hills)

2 Took customer orders, as well as prepared meals and handled the cash register. I was trained in

all tasks required in a small café setting, with some shift supervisor experience, as well as

customer service skills gained from serving and hosting. (While in high school)

Togo’s Baskin Robins – February 2006 thru February 2007 (El Dorado Hills)

3 Took customer orders, prepared food, and handled cash. I was trained in all tasks required for

running a sandwich shop, including cleaning and sanitation, opening and closing duties, cake

decoration, as well as stocking. (While in high school)

SOFTWARE

2 Microsoft Office (Word, Excel, Outlook, PowerPoint)

3 Solaria Database Management

4 Pages for Apple

5 Cisco Phone Systems

6 Multi-line Phone Systems

7 QuickBooks

8

References & Letters of Recommendation

Available upon request

EDUCATION

Currently enrolled online at Los Rios Colleges pursing an Associate’s degree for transfer degree in Business

Administration.

Graduated with honors from Oak Ridge High School – class of 2008.

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