ANNIE NGO
**** ******** **** * 703-***-****
Springfield, Virginia 22153 C 571-***-****
******@***.***
SUMMARY
A detail-oriented and analytical professional, with extensive expertise in
testing, system support, and financial reports. A forward-thinking
producer, with remarkable data analysis and computer skills. Earned
various certifications in Oracle, SQL, and A+.
. Proven aptitude in extracting data from financial systems and
producing customized and innovative reports.
. Utilizes strong technical knowledge to make sound decisions,
create new successes, solve challenges, and lead a strong team
environment, as well as deliver exceptional results.
TECHNICAL SKILLS
Programming and Software Skills: Oracle Financial System (EAS - Oracle
R12), SQL Oracle 11g, PL/SQL, Banner, PI Dashboard, Microsoft Office Suite,
Microsoft Windows, Adobe Acrobat
EXPERIENCE
George Washington University, Washington, D.C.
Senior Systems Programmer, Senior Application Specialist, 2000-2015
Directed university-wide database of grants and faculty finances.
Performed day-to-day maintenance and updated enterprise accounting system-
grant management module. Produced ad hoc query reports in Oracle Financial
System, EAS, using SQL navigator tool. Collected, organized, and
disseminated significant amounts of data information. Provided technical
skill for report development, system support, testing, and security
production control with new EAS version. Created and developed
specifications and formats to produce computer-generated reports, such as
quarterly and monthly financial expenditures and funding-received reports.
. Established procedures to prepare customized financial reports,
including expenditures, funding received, and advisory council
reports.
. Oversaw all aspects of grants accounting and accounts receivable
modules.
. Generated and maintained system values for sponsor projects within
grant accounting in EAS.
. Delivered access to users in organizational documents and EAS grant
accounting management.
. Managed other research-related issues, such as Banner-EAS interface,
GL-GA reconciliation, and external systems grants-related errors.
. Solved all system errors and issues in EAS under Oracle functional
responsibilities. Formed procedures to train pre-award research
officers and grant and contract officers to perform functional tasks
in enterprise accounting system-grant accounting management.
. Pioneered preparation and completion of High Education Research and
Development (HERD) National Science Foundation survey and report.
. Completed ASEE survey with Associate Dean for Research in School of
Engineering and Applied Science.
COMPINSTECH, Silver Spring, Maryland
System Support Analyst, 1998-2000
Designed full life cycle, as well as developed and implemented various
applications. Created and developed various statistical tests and reports,
using Oracle forms and reports.
. Advanced and integrated database support that included user-interface
compilers for automated generation of reports and display-screen input
forms.
. Produced master detail forms, windows, canvases, record groups,
alerts, List of Values, check boxes, flex fields, and radio buttons.
. Generated menus and submenu choices.
. Attached global libraries and used debugging tools and facilities of
Oracle Forms 5.0.
EDUCATION
UNIVERSITY OF CALIFORNIA AT BERKELEY, Berkeley, California
Bachelor's of Science, Electrical Engineering, Minor, Computer Science,
1984-1987
CERTIFICATION
A+ Microsoft Technician, 1998
SQL and SQL Plus, 1997
Oracle PL and SQL, 1997
Oracle Forms/Reports/Graphics, 1997
Oracle DBA Training, 1997