Customer Service Sales
Resume:
JANET MARTINEZ
VALLEY STREAM, NEW YORK 11580
CELLULAR: 516-***-****
E-MAIL: **********@*****.***
CAREER OBJECTIVE: Obtain a position where I can develop my skills and
experience in the
progress of an
organization's goals.
EDUCATION:
Sept. 2001- May 2009 HOFSTRA UNIVERSITY; Hempstead, New York
Master Degree in Arts
Major in Comparative Art and Culture
Aug. 1988- Dec. 1992 UNIVERSITY OF PUERTO RICO; Rio Piedras, Puerto Rico
Bachelor Degree in Humanities and Interdisciplinary Studies
Major in Pre-Juris Studies
Aug. 1985- May 1988 LUIS MUNOZ MARIN HIGH SCHOOL; Cabo Rojo, Puerto Rico
High School Diploma - General Course
EMPLOYMENT
May 2003-Present DEPARTMENT OF SOCIAL SERVICES; Uniondale, New York
Social Welfare Examiner (Bilingual)
Responsibilities: Interview Medicaid clients in Spanish and English
and evaluate, investigate and process Medicaid's
applications. Prepare budgets and determine client's
eligibility for Medicaid according to State's laws
and regulations.
Apr. 2002- Nov. 2002 EXPRESS; Valley Stream, New York
Assistant Sales Manager
Responsibilities: Assist and provide clients with high standards of
customer service, plan and achieve daily sales' goals
to maximize business, supervise selling floor and
ensure all sales associates follow customer service
standards, follow company's directives regarding
visual merchandising, floor sets and window changes,
motivate, support and train sales associates to reach
and exceed sales goals, responsible for opening,
closing and bank deposits.
Nov. 2000- Apr. 2002 BCBG MAX AZRIA; White Plains, New York
Assistant Sales Manager
Responsibilities: Assist and provide clients with high standards of
customer service, plan and achieve daily sales' goals
to maximize business, supervise selling floor and
ensure all sales associates follow customer service
standards, update clientele book consistently to
maximize sales, follow company's directives regarding
visual merchandising, floor sets and window changes,
motivate, support and train sales associates to reach
and exceed sales goals, responsible for opening,
closing and bank deposits.
Jul. 1998- Feb. 2000 THE LEADER MORTGAGE COMPANY; Cleveland, Ohio
Customer Service
Responsibilities: Answer general mortgage's questions to first time
homebuyers, work with escrow accounts, skip trace,
handle translation of foreign language phone calls
and mail, front desk, and general office duties.
Dec. 1997- Jun. 1998 CLEVELAND HTS. - UNIVERSITY HTS.
CITY SCHOOL DISTRICT; Cleveland, Ohio
Substitute Teacher
Responsibilities: Teach any subject and take care of
students (Pre- Kinder - High School) when regular teachers were
absent.
Jul. 1997- Dec. 1997 BERLITZ SCHOOL OF LANGUAGE; Cleveland, Ohio
Spanish Teacher
Responsibilities: Teach Spanish language to students of different
ages and non-Spanish speaking.
Jul. 1994- Mar. 1997 GREYHOUND LEISURE SERVICES
INTERNATIONAL CRUISE SHOPS; Worldwide
Sales Assistant on Board Cruise Ships:
Costa Romantica, Costa Cruise Lines
Eugenio Costa, Costa Cruise Lines
Holiday, Carnival Cruise Lines
Jubilee, Carnival Cruise Lines
Fiesta Marina, Carnival Cruise Lines
Responsibilities: Sales of international and duty free
merchandise on board different cruise ships around the world.
Apr. 1994- Jul. 1994 NUESTRA SENORA DEL PILAR
CATHOLIC SCHOOL; Rio Piedras, Puerto Rico
Spanish Teacher
Responsibilities: Teach Spanish grammar and literature to Spanish
speaking students (middle school).
ABILITIES: * Typewriter 40-50w/p
* Word Perfect
* Windows
* Excel
LANGUAGES: Spanish, Italian, Portuguese, French
LICENSES: LONG ISLAND BARTENDING SCHOOL; Garden City South, New York
March 2012 Bartending/Mixologist
July 2014 BARTENDERS INTERNATIONAL; Hicksville, New York
Bartending/Mixologist
Contact this candidate