Customer Service, Data Entry
Resume:
Rachel Willow Laue
Apt **
San Diego, CA 92115
Phone: 806-***-****
Email: **************@*****.***
Availability:
May 18, 2015 Full Time
Work Experience:
San Diego State University
5500 Campanile Drive
San Diego, CA 92115 United States
08/2014 – 05/2015
Salary: 11.50 USD Per Hour
Hours per week: 7
Grading Assistant
Duties, Accomplishments and Related Skills:
Grade all classroom assignments, aid professor in classroom management, lead class
discussions.
Supervisor: Dr. Farid Mahdavi 619-***-****)
Okay to contact this Supervisor: Yes
Happy Tails Lodge
1401 NW Bypass
Great Falls, MT 59404 United States
05/2014 - 08/2014
Salary: 9.00 USD Per Hour
Hours per week: 40-50
Customer Care Specialist
Duties, Accomplishments and Related Skills:
Managed front desk, ran all transactions, provided customer service, maintained pet store, made
sales, promoted new products and services, scheduled appointments and reservations, cared for
animal guests, kept veterinary records updated, balanced daily books, answered phones,
evaluated pets for grooming, coordinated with fellow employees to keep all pets safe and
secure.
Supervisor: Katy Duncan 406-***-****)
Okay to contact this Supervisor: Yes
Honors Program, Wayland Baptist
University
1900 W 7th St CMB 1202
Plainview, TX 79072 United States
08/2012 - 12/2013
Salary: 7.25 USD Per Hour
Hours per week: 20
Student Assistant
Duties, Accomplishments and Related Skills:
Sent emails and correspondence on behalf of the director, maintained the filing system, made
copies, created various documents and databases in MS Word and Excel, created promotional
materials and helped to organize and execute the annual luncheon and other events. Required
adaptability to new and unfamiliar tasks and the ability to solve problems quickly.
Supervisor: Dr. Niler Pyeatt 806-***-****)
Okay to contact this Supervisor: Yes
School of Behavioral and Social Sciences,
Wayland Baptist University
1900 W 7th St CMB 1292
Plainview, TX 79072 United States
08/2010 - 12/2013
Salary: 7.25 USD Per Hour
Hours per week: 20
Student Assistant
Duties, Accomplishments and Related Skills:
Graded tests, made copies, maintained attendance records, proofread and created documents in
MS Word, Excel, PowerPoint, and Publisher. Required learning and executing correctly and
efficiently the disparate methods of a large group of individuals. Completed an index of family
history documents in preparation for submission to a historical society.
Supervisor: Heather Gerszewski 806-***-****)
Okay to contact this Supervisor: Yes
Office of Advancement, Wayland Baptist
University
1900 W 7th St CMB 1295
Plainview, TX 79072 United States
05/2013 - 08/2013
Salary: 7.25 USD Per Hour
Hours per week: 20
Student Assistant
Duties, Accomplishments and Related Skills:
Recorded donations from university donors using Raiser’s Edge, reorganized the office’s filing
system, ran the reception desk, answered phones, greeted visitors, and made phone calls and did
research on behalf of the administrative staff.
Supervisor: Hope English 806-***-****)
Okay to contact this Supervisor: Yes
Other Experience:
Ace Hardware
3527 10th Ave South
Great Falls, MT 59405 United States
06/2011 - 08/2011
Salary: 7.35 USD Per Hour
Hours per week: 40
Cashier and Greenhouse Associate
Duties, Accomplishments and Related Skills:
Provided customer service, ran the cash register, assisted with the summer greenhouse.
Supervisor: Sean Norstedt 406-***-****)
Okay to contact this Supervisor: Yes
President’s Ambassadors
Wayland Baptist University
08/2011 – 12/2013
Served as a student public relations representative to the university donors and trustees and the
Plainview community. Under the administration of the Offices of the President and
Advancement I was privileged to aid in raising funds for the university while developing
interpersonal, communication, and networking skills.
Supervisor: Hope English 806-***-****)
Wayland Baptist Trailblazer
08/2010 - 12/2011
Staff Writer/Copy Editor
Wrote news and human interest stories, proofread and edited all incoming articles and aided the
managing editor in meeting deadlines.
Education:
San Diego State University San Diego, CA
Master's Degree 05/2016
GPA: 3.90 of a maximum 4.0
Credits Earned: 11 Semester hours
Major: History
Wayland Baptist University Plainview, TX
Bachelor's Degree 12/2013
GPA: 3.98 of a maximum 4.0
Credits Earned: 124 Semester hours
Major: History Minor: English/Honors Honors: Summa Cum Laude
Language Skills:
Language Spoken Written Read
Spanish Novice Intermediate Intermediate
Latin Novice Intermediate Intermediate
Professional Publications:
"The Cold War at a Baptist College: The Thread of Anti Communism in the 'Wayland Baptist Trailblazer,'"
West Texas Historical Review, Fall 2014.
References:
Name Employer Title Phone Email
Wayland Baptist Director of Honors
Niler Pyeatt University Program 806-***-**** *******@***.***
Adminstrative
Heather Wayland Baptist Assistant-School of
Gerszewski University Social Sciences 806-***-**** ********@***.***
Wayland Baptist Director of Donor
Hope English University Relations 806-***-**** ****@***.*** Indicates professional reference
Contact this candidate