Customer Service Representative
Resume:
Robyn M Ibarra
Lompoc, CA *****
*****************@*****.***
Professional Summary
Over 10 years of dedicated experience with dealing with well-known
local, national and global suppliers. A track record for successfully
purchasing to a company's exact business requirements by collating and
analyzing order requirements and supplier information. Always
negotiating best buying terms and ensuring materials are bought at the
most competitive price. Main component buyer for multimillion dollar
projects, cross trained in multiple departments.
PROFESSIONAL EXPERIENCE
LivHome Senior Services Santa Barbara, CA 93101 2012 -2014 Caregiver
Assisted with bathing, grooming, toileting and incontinence issues.
Administrating required medications. Prepared meals, provided
transportation to doctor appointments. Provided non-medical in home
care and assistance for seniors and disabled adults. Closely worked
with and monitored patients suffering from Alzheimer's disease.
Provided cooking, cleaning, and companionship. Demonstrated unwavering
patience and understanding; diffused extremely anxious and traumatic
situations for confused patients.
Bardex Corporation Goleta, CA 934**-****-****
Equipment Buyer
Established approved sources of materials, equipment and services by
assessing Supplier capabilities, strategic source selection and
managing supplier relationships. Ensure that cost and performance
concerns and risks are minimized. Analyzed bids for best pricing,
participated in contract negotiations, coordinated receipt of
deliveries, monitored supplier performance, and worked closely with
production to ensure that quality of goods received were within terms
of negotiated contracts. Worked closely with the engineering
department to provide pricing and delivery options. Provided training
for receptionist/Purchasing Clerk.
Bardex Corporation Goleta, CA, 934**-****-****
Production Control Spares Supervisor
Provided leadership, direction, and development for the production
control department; including all aspects of production scheduling and
inventory management where the primary products require complex
machining, finishing, assembly, and test.
Provided Weekly Progress Reports, Lead weekly Status Meetings for
Operation Leaders
MicroAge. Santa Maria, CA 934**-****-****
Customer Service Representative
Responsibilities included answering inbound calls in a call center.
Provided quality telephone assistance by troubleshooting shipping and
technical issues for United Parcel Services.
EDUCATION
Santa Barbara Business College; Business Administration
Many certificates in work related seminars, training and workshops, in
such areas as Reception, Purchasing, Proofreading, and Company Safety.
Knowledge of DOS, Windows, Access, and Excel, Certified typing skills
at 50 wpm.
Friendly and easy going with people, keen observer, fast learner, able
trainer & good listener
Contact this candidate