Sales Customer
Resume:
Resume of Jacquelyn Julien
Contact Info :
Phone Number : 954-***-****
Email: ***************@****.***
Education:
Hallandale High School
Graduate
Broward College
**** - *****ntly enrolled (Freshman) in online courses.
Objective:
A position in which I can make a significant contribution to an employer through an increase in sales
volume and profit. Passionate about building rapport and sealing deals. Very Competitive, cooperative,
outgoing and talkative.
Employment:
Infinity Sales Group- Boca Raton, Fl
12/29/2014-currently
Title : Sales Rep
Description:
Up-selling and Cross-selling is for Wireless, TV, Internet, and home phone based products
Taking inbound sales calls for Dish Network Customer
Build brand new accounts for new customers
Convergys- Tamarac,Fl
08/11/2014-12/29/2014
Title: Sales and service advisor
Description:
Up-selling and Cross-selling is for Wireless, TV, Internet, and home phone based products
Listen attentively to customer needs and concerns; demonstrate empathy; meeting Customer
requirements on a first call resolution
Ability to speak on different levels of understanding, strong communication skills.
Clarify customer problems; probe for and confirm understanding of problems.
Once Customer issue is resolved Transition to sell products to improve customer retention and
value
Maintain basic knowledge of client products and/or services.
To comfortably perform this job, for up to 8 hours per day you will be sitting, reaching, talking,
typing, using a mouse, wearing a headset and reading a computer screen. Adapt to Change /
Slip Seating
Teleperformance -North Lauderdale,Fl
08/12/2013-03/25/2014
Title: Xfinity Home Sales Specialist
Description:
Telesales for Comcast, selling home security
Received roughly 150 calls a day (Inbound) this also included assisting our customers with technical
issues and making payments
Responsible for outbound (warm dialing) calls ( about 50 outbound ca lls daily)
Responsible for upselling company services
Responsible for hitting weekly sales quota
Followed up on warm leads to drive sales
Taco Bell - Hollywood, Fl
06/05/2012-04/12/2013
Title: Cashier
Description:
Answered customers' questions, and provided information on procedures.
Computed and recorded totals of transactions.
Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and
that there was adequate change.
Established and identified prices of goods, and tabulated bills using calculators, cash registers, and
optical price scanners.
Greeted customers entering the Store.
Issued receipts, refunds, credits, and change due to customers
Maintained clean and orderly checkout areas
Languages :
English
Creole
Contact this candidate