Project Manager
Resume:
Sathish Agaram Govindan
******.*******@*****.***
Career Objective:
Looking for a challenging position in the field of Software Testing where my logical, problem
solving skills, experience and application knowledge can be put in for the successful execution of
the project. Having 6+ years comprehensive experience, with proven expertise in Mobility and
Web Application Testing & Quality Engineering of the Software Products.
Professional Summary:
• Having 6+ years of experience in Information technology, specializing in Software Quality
Assurance, Testing and Analysis in Banking and Financing Services, Ecommerce and etc.
• Certified Software Tester in International Software Testing Qualifications Board
(ISTQB)
• Expertise in Web Security Testing, Certified Ethical Hacker (CEH)
• Strong domain knowledge in Banking Financial Service, E-commerce, Educational and
SAP-CRM based web applications
• Strong leadership qualities handling the team size of 11
• Experienced in writing SQL queries for Database Testing.
• Extensive experience in all phases of Software Development and Testing Life Cycle
such as Water Fall, Agile model with Scrum methodology.
• Expertise in Mobility and Web Application Testing.
• Experience and solid knowledge in both Manual and Automated and Test Management tools such
as Quick Test Professional (QTP), Selenium IDE 1.7.2,Load Runner 11.5, JMeter, Quality
Center 11.5 and Test Director 8.0 on applications developed in Java, VB Dot Net, PHP,
SharePoint and C++
• Proficient in multiplatform (Windows. Linux, MacOS) and cross browser testing (IE, Firefox,
Chrome, Safari, Opera) as well as Mobile testing on different devices (Android, iOS, Windows
Phone)
• Strong experience in preparing Test Strategy Documents, Test Plan Documents, Use Cases,
Manual Test Cases etc.
• Experience in Functional Testing, Usability Testing, Regression Testing, Compatibility
testing, User Interface testing, User acceptance testing and Performance Testing.
• Able to work collaboratively with testers, developers and other team members in testing
complex projects and in the overall enhancement of software product quality.
• Strong analytical and communication skills, capable of working efficiently under tight
deadlines.
• Experience in performing defect tracking throughout the testing phase by HP Quality Center
• Effective communicator and trainer.
• Self-motivator: adapts quickly to new environments.
Projects Handled:
Client: Lennox International LII, TX Nov 2012 – Mar 2015
Project: Lennox Community
Title: Sr. IT QA Analyst
Environment: SharePoint, Dot net and SAP
Tools: Quality Center, Security Testing Tools, Jmeter & TFS
Team Size: 11
Project Description:
Davenet is an internet facing portal which is used by the Dealers, Dealers employees and the
Lennox employee who acts as an administrator for the portal. This is a collaboration portal for
Lennox and the dealers. This portal is important for the Dealers which will cater to their business
needs like knowing the details of the product information and their related documents, dealer
customers information and their equipment warranty details, taking the feedback from the dealers
about a product and also for registering to site for the dealers, etc.
Common Warranty uses the Product Registration information on the SAP Equipment Master
records that is updated through the Product Registration system for Lennox. This project is hosted
on the SharePoint environment and using F5 for the logging into the portals.
Responsibilities:
• Participated in the meetings with project teams as appropriate throughout the SDLC.
• Preparation of Test Plans, Test cases to test various functionalities of the Application
• Testing on varies device which includes Mobile and Tablet
• Performed Smoke, Functional Testing, Regression testing, and User Acceptance
Testing.
• Extensively involved database testing to check data in database.
• Involved Setting of the Test Environment.
• Involved in creating the Test data during test execution.
• Coordinated with the development team for bug fixing.
• Defect Tracking and Report generation
Client: Frontstream Payments, VA Dec 2010 – Nov 2012
Project 1: Frontstream Payment’s
Role: IT QA Analyst
Environment: Dot Net, PHP, SQL Server and Windows 2000/XP, UNIX & Linux
Tools: HP Quality Center, QTP, JMeter and Mantis
Team Size: 9
Project Description:
The objective of the Frontstream Payment (FSP) is to accept payments in a hosted environment
to drive the transaction processing business of Frontstream Payment’s Gateway.
The end-user Secure Payment Gateway (SPG) website will serve as the primary interface for the
customers. The development of the Secure Payment Gateway (SPG) includes a customer-facing
website built to enable a client (merchant) to offer a web payment option to their customers,
configuration of the customer-facing payments website via Partner Portal, for use by Frontstream
Payments (FSP) implementation. The Partner Portal will serve as the primary interface for
Frontstream Payments to create, deploy, operate, and maintain the end-user websites. The
Partner Portal must maintain audit trail of all changes made by whom and when. In addition, parts
of the Partner Portal should be exposed for client configuration of their own merchants.
Client: Fiserv, WI Dec 2010 – Nov 2012
Project 2: FirstView
Role: QA Test Engineer
Environment: Dot Net, PHP, SQL Server and Windows 2000/XP, UNIX & Linux
Tools: Manual Testing, JMeter, Selenium and Mantis
Team Size: 9
Project Description:
The Payment Portal web-site allows Customers to enroll and make online electronic payments
directly to the designated corporate settlement account. The payment Portal makes the process
easy, affordable and convenient for merchants of any size to offer online payment options to their
customers. Allowing integration support for customer bill presentment, users can securely log into
a website and have immediate access to their account information.
Responsibilities:
• Involved in Performance testing using JMeter.
• Participated in Design Reviews, JAD sessions and walk through, to discuss certain
issues with the development and business team.
• Preparation of Test Plans, Test cases to test various functionalities of the Application
• Performed Smoke, Functional Testing, Regression testing, and User Acceptance
Testing.
• Performed Requirement Analysis by gathering functional based on interactions
document analysis, represented them in Requirements Traceability Matrix (RTM).
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-
field users after the applications were all set
• Tested all URLs in both windows and Mac environment using different browser
versions.
• Finding Defects and posting it in MANTIS (Defect Tracking Tool).
• Consolidate the weekly status of issues and report them to the lead and the manager.
Client: Cegonsoft Pvt Ltd. Jul 2010 – Dec 2010
Title: QA Associate
Environment: Dot Net, PHP, SQL Server and Windows 2000/XP
Tools: Manual Testing, Selenium, Load Runner and Test Director
Responsibilities:
• Provided training to new employees and internal/external clients on software testing
technical issues
• Conducted workshops on Software Testing Tools for staff and college students
• Targeting the learning needs of the organization, as well as company goals and
updating new technologies
Client: McGraw-Hill Connect, NY Dec 2008 – Mar 2010
Project: McGraw-Hill Connect
Role: QA Test Engineer
Environment: Dot Net, PHP, SQL Server and Windows 2000/XP
Tools: Manual Testing, Test Director and Quick Test Professional
Team Size: 7
Project Description:
McGraw-Hill Connect - The scope of the project is to test each and every course of various titles
which is uploaded into this site. This site allows the members to create their profile. This site login
can be categorized as “Instructor Edition” and “Student Edition” in this instructor can able to
assign the courses to the students also able to change the course assigned to the students if
needed, but the students will not be able to edit the course assigned by the instructor. They will be
only able to study or download the resources on the site. Also this site had lots of video
demonstration for each and every chapter. Students will be able to buy all the contents through
online using by credit cards, PayPal.
Responsibilities:
• Preparation of Test Plan.
• Generation of Bug report.
• Performed functionality testing during the various phases of the applications.
• Navigational testing of the hyperlinks provided in the web pages.
• Involved in compatibility testing using different browsers.
• Preparing Suggestion documents.
• Tested all URLs in both windows and Mac environment using different browser
versions.
• Finding Defects and posting it in MANTIS (Defect Tracking Tool)
• Consolidate the weekly status of issues and report them to the lead and the manager.
Educational Qualification:
• Master of Business Administration in System Management, Madras University, India
• Bachelors in Mechanical Engineering, Vishveshwarya Technology University,India
Professional Certifications and Achievements:
• Certified Software Tester in International Software Testing Qualifications Board
(ISTQB).
• Certified Ethical Hacker (CEH)
• Recipient of Best Performer-Lennox Awards for Excellence in Practice (2014) at
Lennox International, India
• Recipient of Innovation award and Project Excellence award (2013) at Lennox
International, India
• Recipient of Star Performer Award (2011-2012) for Frontstream Payment’s (FSP)
project at Openwave Computing Service Pvt Ltd., India
• Recipient of Best Employee Award at Cegonsoft Pvt Ltd., India
Technical Skills:
Operating Systems: Windows 2000, XP, Vista, UNIX, Linux and IOS and Android
Databases: SQL Server, Oracle 9i/10g, MS Access, MySQL.
Database Query Tool: TOAD, SQL plus, Oracle SQL Developer1.5.4.
Bug Tracking Tool: Bugzilla, JIRA, Rational Clear Quest, HP Quality Center, HP ALM
Security Testing: SQL-Injection, XSS Scripting and Security Tools.
Testing Tools: HP Quality Center 9.2-10-11, QTP 10, Load Runner 11, JMeter,
Selenium IDE 1.7.2 and HP ALM 11.0
Contact this candidate