Sales Customer Care

Jaspreet Singh Josan

Mobile No.880******* E-

Mail ID: ********.*****@*******.***

A result-oriented professional having good experience in client

relationship &customer handling .

Total Experience: 1+ years experience as a Customer care executive .

Area of Focus:

Client Relationship Management

Revenue Generation

Client Servicing

Revenue collection

Sales

Handling team & customers

Work Experience: currently working with Eureka Outsourcing Pvt. Ltd (

From April 2014 TO March 2015

. Started as a customer care executive with Eureka Outsourcing Pvt ltd.

. Worked in 3 process like Getit Informedia,Hello Travel as a customer care

executive( From april 2014 to august 2014)

. Worked in Cat shine Process as backend operation executive ( From

september 2014 to 4-Jan2015)

. Currently Handling the profile of Team coordinator & Spoke in the

reliance process ( From 5 -Jan to till now)

Clients Handled:

. ICICI Prudential: Corporate clients like Samsung, Onida etc. & Direct

customers. Plans marketed were Ulip, Invest gain etc.

Tasks Performed:

. Meeting clients for sales

. Selling policies (Medical policies, Investment Plans etc.)

. Customer Relationship management

. Handling sales & Marketing

. Handling collection of appliances

. Handling team of 5 members

. Training staff as per customer mindset

. Handling dealer interactions & sale/purchase

. Resolving customer complaints

. Managing targets

. Providing finance methods for customers on purchase

Strength:

. Punctuality gets first preference

. Hard work with positive attitude

. Can work in pressure is strength

Computer knowledge:

good understanding on Microsoft Office(Excel, Powerpoint, Word & Outlook)

along with Emailers etc.

Achievements:

. Won prizes in Body Building,School Fest, Playing Cricket.

. Bagged prizes in university in cultural activities for Bhangra

. Won star performer certificate & Gold medal with( Eureka outsourcing

Pvt.Ltd )

. Won the Man of the Match in cricket Participation with ( Eureka

outsourcing Pvt.Ltd )

. Won the First position in the modeling competition in the branch level

with (eureka outsourcing solution )

Education:

EXAMINATION BOARD School/College

Graduate Punjab Khalsa College, Amritsar

Board

12th Punjab Swarn Senior Secondary

Board school

10th Punjab Swarn Senior Secondary

Board school

Training & Seminars Attended:

. Sales Training with ICICI Prudential, Amritsar

. Marketing Training with Acharayas, Amritsar

Personal Details:

Name Jaspreet Singh Josan

Date of birth 04-Jan-1985.

Father's name Sh. Om Prakash Singh

Occupation Business

Gender Male

Marital Status Married

Nationality Indian

Languages Punjabi, English, Hindi

Hobbies Listening music & playing cricket, Party

with Friends

Declaration:

I hereby declare that the above information provided by me in this resume

is true & best of my knowledge.

Jaspreet Singh Josan

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