Manager Customer Service
Resume:
RESUME
PERSONAL INFORMATION
Sameer Khan
Name:
Telephone: 966-***-****/25038839
Address: Sonapur Lane, Sagar Apt, C/410, Kurla West, Mumbai -70
Email ID: ********.******@*****.***
31st December 1987
Date of Birth:
Marital Status: Single
Educational Qualification: MBA (Marketing)
Languages Known: English, Hindi and Marathi.
Interest & Hobbies: Nature Loving and Watching movies.
Objective
To work in a competitive & challenging environment & improve my managerial skills & to develop career in
customer service by understanding its intangibility & importance in organisation where I can use my competence
& knowledge.
Academic Qualification
Qualification University/ Board Month/ Year Percentage
MBA Tilak Maharashtra 12/2011 67%
B.Sc Mumbai University 04/2009 63%
H.S.C Maharashtra Board 03/2005 49.17%
S.S.C Maharashtra Board O4/2003 63%
PROFESSIONAL EXPERIENCE
Period Duration Organization Designation Profile
October 2014 Till date Wonobo.com Asst Manager BD- Handling Real
estate division
September 2013 Oct 2014 TBSL- Account Manager BD- Handling Real
estate division
Magicbricks.com
July-2011 September Rediff.com Asst Manager BD- Rediff deals
2013 hojae and Shopping.
Currently Employed:
WONOBO.COM
Duration - October 2014 to till Date
Role - Assitant Manager
• Client acquisition.
• Upgrade existing clients and generating more revenue from them.
• Co-ordination with back end team for efficient execution of order.
• Client Servicing.
Previous Experience :
The Times Group (TBSL- Magicbricks.com), Mumbai
Duration - September 2013 to OCT 2014
Role - Account Manager
• Client acquisition.
• Upgrade existing clients and generating more revenue from them.
• Co-ordination with backend team for efficient execution of order.
• Client Servicing.
Previous Experience :
Rediff.com (Rediff deals/ E-Commerce / Television advertisement)
Rediff.com India founded in the year 1996 and has services like news, information, entertainment, and shopping
portal is recognized worldwide. It has more than 316 employees. 89.1% of the millions of visitors. Rediff.com
came up with a new service DEALS HO JAYE, Vubites & Shopping. And hence I am accountable for acquiring
new clients and servicing existing clients for Vubites, deals, and shopping portal of rediff.
Duration - July 2011 to September 2013
Role - Assistant Manager
Job responsibilities:
Handling clients from over all Mumbai region.
•
Acquiring clients for regional television advertisement for Zoom tv, Aajtak and more.
•
Setting up online shops for new clients for Rediff Shopping portal.
•
Overall coordination with the clients and customer to ensure smooth flow of the marketing
•
campaign.
Daily track of market and competitors to deliver high end productivity and quality to clients and
•
company.
Responsible to achieve targeted business from existing and new clients.
•
SYSTEMS KNOWLEDGE
MS Office ; SAP and CRM
Extra Curricular Activities
Won Gold Medal in Chess in Inter Collegiate tournament.
Won Prizes for street play competition for AIDS awareness program.
Participate in Milk Adulteration Test in SIES COLLEGE.
Internship and Projects
1 month NGO internship in YUVA.
2 months in Binary web solution (I) Pvt ltd as a Business Development Executive.
Volunteered in BASF exhibition.
Hobbies And Interest
Listening Music.
Watching TV & Movies.
Sports(Cricket and Chess)
Place: Mumbai (Khan Mohd Sameer)
Date:
Contact this candidate