Customer Service Representative

Kelli M Cooper

**** * **** **** ***, Panama City Fl, 32405

Cell - (850) 481- 5661 / Alternate 850-***-****

Email - **************@*****.***

Summary

Energetic, have excellent organization, communication and relationship building skills. Hopefull to bring great people, fast and friendly skills to this company.

Highlights

Multi - line phone system experiance, detail orientated, microsoft word and office skills, eager to try new things and a quick learner, provide people with prompt service, manage time effectively to meet deadlines, work great with others, adapt well to changing requirements and information, demonstrates leadership

Experiance

Mcdonalds 717 Harrison Ave, Panama City Fl

November 2012- April 2014 / Part Time

Crew Trainer, trained new crew members helped assisted managers when needed. Took care of customers and made sure they left wanting to come back again.

Dominos 1111 W 15th St, Panama City Fl

March 2014 - July 2014 / Part Time

Customer Service Representative, answered multiple phone calls, handled customer inquiries, complaints and payments. Solved customer problems and rebuilded the trust in the company from the customer.

American Eagle 2150 Cove Boulevard, Panama City Fl

August 2014 - January 2015 / Seasonal

Cashier, greeted customers as they arrived, operated a cash register and manage cash for sold items, calculate discounts, stock items when required

Popeyes 1501 Ohio Ave, Lynn Haven Fl

June 2014 - Still Employed / Full Time

Cashier, Drive Through Packer, greets customers to make them feel welcomed, check on customers to make sure there meal is excellant, fix oders that aren't correct and does not fulfill there needs, solve customer complaints, meet drive through goal, pack customers orders and make sure they get everything they have asked for.

Education

Rosenwald High School 924 Bay Ave, Panama City Fl

Graduating June 2015

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