Customer Service Sales

Location:

Salary:

31,000

Posted:

May 21, 2015

Linette Manley

Waverly Township, Pa 18414

Cell: 570-***-**** ***********@*****.***

Summary: I had for the last 15 years worked for the Lehigh Valley Magazine as an Advertising

Consultant. Customer Service Associate skilled at balancing customer needs and company demands.

Effectively building loyalty and long term relationships with clients while achieving all individual sales

goals.

Highlights: . Superior communication skills . Effective team player

. Cheerful and Energetic . Dependable and Reliable

. MS Office Proficient . Superior Organization Skills

Accomplishments: Fielded and processed up to 55 sales calls a day. I worked 15 years as an inside

salesman to have Companies Advertise in our Bi -Monthly Magazine. The Owner The Benchmark group

also owned the Harrisburg Weekly Magazine. Since I brought our sales in the first year from 45,000 to

82,000 they asked me to help bring up the Harrisburg sales. I then started for my boss to help out the

Urban Connection a magazine his friend had that only did Arts and Entertainment to get Festivals to

Advertise in the publication. We also Had a Coupon Clipper addition called the Community Deals that

went out to 18,000 homes every 3 months that I had great success with. I made the calls to the clients

and our staff went to get the contract signed.

Experience: Worked from March-2000 to April 2015

Reason for leaving: Wanted to move closer to my Children One in Carbondale and One in Wilkes Barre.

I have always given my best to any challenge they gave me. I extended Customer Subscriptions, Offering

discounts and promotions to ensure high customer retention rates. OUR full page ads went for 2,265

After I was off the phone I had a contract for a 6x discounted rate of 1,980 an Issue. I strive to be the

best at sales.

Education: Graduated Liberty High School 1977 Bethlehem Pa.

I had gone through a nursing school for only 1 year in my teens to become a nurse. But then I married

and raised my children.

Any other information I can deliver upon request. Sincerely, Linette Manley