Zachariah Weed
Midland, Texas 79705
Profile
Professional and dedicated individual with over 14 years of experience in
various aspects of telecommunications. Skilled in exceptional attention to
detail. Professional and positive attitude and a strong determination to
succeed. Proven ability to perform well under pressure with excellent
leadership, management, communication, customer service and problem-solving
skills.
NTS Communications, Inc.-Lubbock, Texas
Business Inside Sales Executive 3/2015-present
Major Accounts Retention Executive 5/2010-3/2015
Major Accounts Sales Support 10/2007-5/2010
Achieved and exceeded monthly sales goals on a consistent basis. Assured
that customers' needs were met in a timely manner. Coordinated installation
with all departments involved in projects including engineering and
construction ensuring turn around time for installations. Maintained a half
million dollar existing customer base by renewing contracts and maintaining
relationships with the customer while reducing churn. Executed order entry
on a daily basis for new service or upgrade of existing service. Assisted
management with any additional projects.
David's Bridal-Lubbock, Texas
Alterations Specialist 2/2011- 1/2013
Wedding Consultant 2/2009-8/2010
Assisting customers with alterations needs. Meet and exceed sales goals on
a weekly basis. Maintain customer records, as well as schedule appointments
for any other special services. Maintain ongoing training of new products
and service goals with regard to customer satisfaction.
AT&T/ Cingular Wireless-Lubbock, Texas
Customer Service Representative 5/2005-10/2007
Excessive Off Network Department
Answered incoming calls in a call center environment. Assisted customers
with questions regarding off network letters they received. Assisted
management with daily records involving call volume. Was one of 32
employees chosen to work in this department that assisted customers in 5
states.
Thacker Jewelry-Lubbock, Texas
Sales Associate 8/2002-5/2005
Assisted customers with customer jewelry selections. Maintained inventory.
Assisted management with daily logs and reports. Assisted in establishing
website for company.
JJ & V Communications, Inc.-Las Vegas, Nevada
Operations Manager 11/1998-8/2002
Managed 100+ employees. Handled all accounts receivable and accounts
payable. Executed payroll for all employees. Trained and assisted in hiring
all employees. Created and maintained office procedures and policies.
Worked to build company up to standards as a contractor for Cox
Communications. Maintained working relationship with contractor coordinator
for Cox Communications.
References available upon request.