Customer Service Manager

V era Simental Vargas

***** ******* ***** *****

Tomball, TX 77375 (713)885-

8848

************@*****.***

OBJECTIVE: Administrative Assistant/Accounting Assistant

E DUCATION:

****-**** ****star College

ASL Interpreter/Medical Administrative Assistant AAS

1996-1998 Angelo State University

Basic two year courses

1993-1996 Central Texas College

Basic courses/Business Internships

1983-1996 Rochelle I.S.D.

Advanced Business Diploma

E XPERIENCE:

December 2014 -April 2015 IT IN Assistant

Neighborhood Tax Centers

• Tax Preparations

• Verify official documents

• ITIN Applications

March 2001-September 2014 Receptionist

Vista Exports

Provided secretarial services for the Branch Manager and four officers

Performed quality customer service as a bilingual receptionist, both in-person and phone inquiries

April 2000-June 2001 Accounting Clerk

Texas Sterling Construction, Inc.

Credit Balance reporting

Accounts Payable (Customer service and reconciliation)

Resolved problem collections

Processed vendor, travel expense invoices, as well as check requests and prepaid checks

Processed and deposited checks weekly

August 2000-June 2001 Leasing Consultant

RCA Management

Welcomed and toured potential prospects

Arranged and explained lease contracts

Arranged and participated in open house, residential meetings, and activities

Provided quality customer service as a trilingual consultant

December 1998-August 2000 Cashier

Sodexho Marriott

Cashiered, handling large sums of money

Assisted stock clerk in weekly inventory control and priced merchandise

Provided quality customer service

Worked effectively within a variety of team environments

E XTRACURRICULAR:

• Girl Scout Adult Member 2012-present

Troop 13405 2nd year Cadette Leader 2013-2014

Troop 13405 Co-Manager Cookie Sales 2012

Troop 13405 Manager Cookie Sales 2013-2014

Troop 13327 Manager Cookie Sales 2013-2014

Troop 13405 Booth Sales Coordinator 2013-2014

Troop 13327 Booth Sales Coordinator 2013-2014

Troop 13405 Troop Contact Mom 2013-2014

Troop 13405 Fall Sales Product Manager 2014

• Troop 13327 Fall Sales Product Manager 2014

PERSONAL:

• English

• Spanish

• American Sign Language (ASL)

• Born 8/04/1978

• U.S. Citizen

• Engaged, with three children

• Will travel

REFERENCES UPON REQUEST

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