Customer Service Administrative Assistant
Resume:
Sandra Osborn
**********@*****.***
Objective
Seeking a position that promotes self-improvement, improves current skills
and obtain new ones. I am detail oriented, strive for accuracy, and excel
at customer service.
Technical Experience
Microsoft Word, Excel, SAP, and Kronos Payroll System.
Current Employment History
Wipro Technologies
Data Management Operator, 2012 to Present
. Enter Pricing Requests into SAP daily for chemicals, composites, and
plastics.
. Occasionally assist Customers and Vendors by entering their requests
into SAP.
Cracker Barrel
Part-Time Cashier, 2007 to Present
. Customer service - collect payments from guests and assists with
requests and inquiries
. Occasionally assists in the retail store and hostess.
Baker Hughes, Houston, TX
Administrative Assistant, 2001 - 2009
. Participated on the committee for the major payroll conversion,
including training employees and implementation of the Kronos Payroll
System.
. Processed Payroll from Kronos to SAP.
. Maintained employee's records in Kronos by processing new employees
and employee status changes in a timely manner.
. Initial point of contact for employees with payroll issues and
concerns.
. Reconciled credit card statements for management on a monthly basis.
. Coordinated calibrations and repairs for test equipment and ovens
Baker Hughes, Houston, TX
Contract Data Entry Clerk, 2000 - 2001
. Entered jobs completed by manufacturing floor into SAP daily.
. Trained on the payroll process
Harris County Department of Education - ABC West
Secretary, 1998 - 2000
. Maintained student records and attendance in database
. Managed office supplies
. Assisted front office by processing requests from staff and answering
questions for parents and students
. Scheduled all school field trips
Previous Employment History
Houston Independent School District - Payroll Clerk
Houston Independent School District - Attendance Clerk
Walter Pye Clothing, Houston, TX - Credit Clerk
Graco Mechanical, Houston, TX - Clerk-Receptionist
Norwell Inc, Houston, TX - Data Clerk
Education
University of Phoenix - Bachelor of Science in Business Administration,
February 2014
Scarborough High School, Houston, TX
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