Customer Service Office

Eric Turner

**** ** ******** ****

713-***-****

Houston, TX 77093

**********@*****.***

Objective:

To obtain a position in the medical field where I can utilize my skills

and demonstrate my punctuality, experience and detail oriented nature to

help the facility thrive and grow.

Qualifications

. Demonstrated ability to greet residents and clients and guide them

accordingly.

. front and back office trained

. CPR/AED certified (AHA Guidelines)

. Multi -line trained

. Great customer service skills

. Microsoft office trained

. Book keeping, filing and clerical duties

. Organization skills

. Arranging appointments

. HIPAA and OSHA trained

. Hands-on experience in blood collection and lab testing. (strep test,

hemocult test, phlebotomy)

Technical Skills

. MS Office: Word, PowerPoint, Excel and Outlook

. Software: Next Gen

. Typing Speed: 39 WPM

. Fax and copier machines

Education:

Professional Careers Institute

01/2014- 08/2014

University of Houston -Downtown

08/2011- 05/2013

Sam Houston Math, Science and Technology Center 08/2008-

06/2011

(Diploma received)

Work Experience:

Outreach Diagnostic Center (04/2013 -12/2014)

. Triage

. Hemoccult Test/ Strep Test

. Prostate Exam

. Injections (TB Skin Test, B12 )

. Schedule Appointments

. Phlebotomy

. Rx refill/Referrals

. Urinalysis

. Wound packaging

. Pt counseling on glucose and AlC Control

Onion Staffing- Houston, TX (Receptionist)

. Answer incoming telephone calls; operate PBX and multi-line telephone

system

. Welcome visitors; determine nature of business, and direct visitors to

suitable employee

. Receive, sort, and route mail

. Monitor visitor access and issues passes

. Order, receive, and maintain office supplies

. Assemble listing packages

. Help with document scanning

Salvation Army- Houston, TX (Youth Coordinator)

. Communicated with youth to determine their needs and interests.

. Supervised and lead activities for youth.

. Ensured that a variety of sports, recreation, cultural and other

programs are planned and

implemented.

. Encouraged local youth to participate in regional and territorial

programs.

. Ensured program information was available.

Greyhound- Houston, TX (Shipping Associate)

. Weigh and measure luggage.

. Assist customers in the lost and found booth

. Answer and receive calls

. Greeted passengers

Aldine ISD - Houston TX (Custodian)

. Schedules, coordinates, directs and performs routine and comprehensive

custodial maintenance of

. Assigned facilities

. Vacuum, shampoo and spot clean carpets and furniture; wash window.

. Remove trash in accordance with established procedures

. Clean and disinfect restrooms, locker rooms, swim center, child care

center, health occupations

. Order and stocks facilities with paper and supplies.

. Reports and respond to emergency calls for custodial assistance.

. Respond to service requests, coordinated resources and implemented the

set up and take down of

furniture and equipment for a wide variety of campus and community

events.

. Perform various maintenance and custodial duties such as installation

and repair to fixtures in

restrooms, labs, and classrooms.

. Troubleshoot and repair minor plumbing and electrical problems;

replace a variety of light bulbs

and lighting accessories.

. Assist with, and perform refinishing of hardwood floors.

. Identify stains and use proper chemicals for removal

References- Available upon request.

Contact this candidate