Medical Front Desk

MARSHA E.SMITH

***** ********** **** ****, ** USTON, TX 77014

CELL: 832-***-****

*************@*****.***

OBJECTIVE

To obtain a responsible and challenging position within the medical profession that would afford me the

opportunity to enhance my skills and knowledge.

PROFESSIONAL EXPERIENC

L &B TAX SERVICES INC. 14404 Walters Rd, Houston, TX. 77014

07/2011-Present

Secret arvlReceptionist

Maintain the telephone and perform record keeping and general project specific clerical

functions (e.g. scheduling, copying, faxing, etc.).

Dekaney H igh School, 22351 Imperial V alley D r, Houston, Tx. 77073

08/2007-06/06/2011

Secr et arvlReceptionist

• Answering school site telephone for the purpose of responding to inquiries, transferring calls, and/or

taking messages.

• Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) for the purpose of responding

to their inquiries and/or directing them to appropriate personnel in accordance with District policies

regarding building security. Maintain inventory of forms, activity calendar, etc. for the purpose of

ensuring availability of items and/or schedules of activities.

• Maintain telephone and/or intercom systems (e.g. voice mail, work orders, system orientation,

updating extensions, etc.)for the purpose of providing essential telephone communications within the

school system. Perform record keeping and general and project specific clerical functions (e.g.

scheduling, copying, faxing, etc.) for the purpose of supporting assigned administrator and/or site with

necessary materials.

• Process documents and materials (e.g. announcements, call slips, bell schedule adjustments, etc.)

for the purpose of disseminating information to appropriate parties, receive deliveries, mail, supplies,

messages, keys, etc. for the purpose of disseminating materials to appropriate parties.

• Respond to emergency calls for the purpose of notifying appropriate parties to address immediate

safety and/or security issues. Screen inquiries of staff, students, parents, the public, etc. (e.g. phone

calls, visitors, etc.) for the purpose of taking appropriate action and/or directing to appropriate

personnel for resolution.

Valeron Strength Films, 9505 B amboo Road, H ouston, T x 77041

02/2000-08/2007

M ach ini st

Fabricate replacement and new parts for facility machinery. Erect, install, and maintain facility machinery.

Perform preventative and predictive maintenance on facility machinery. Troubleshoot and repair facility

machinery, write and maintain standard operating procedures (SOPs) and Job Safety Analysis (JSAs).

Program PLC's. Complete daily maintenance and repair logs, communicate with operators from other

shifts. Maintain and secure work tools, clean and maintain work area, turn off and lock out equipment

when not in use. Other duties performed as assigned.

Mailwell Envelopes, 4500 Tiedman Road, Brooklyn, Ohio 44144

02 /1992- 121 1999

Team LeaderlX-rav Department

Process payments and deposits, close/balance daily batches as well as balance month end

Correspondence and troubleshoot problems with business office and satellite office. Prepared all

envelopes and packaging.

E DUCAT ION:

A merican I n terContinental University: Associate’s of Business Administration,

Concentration: Medical Billing and Coding. 10/04/2010 – 12/11/2011.

Medvance I nstitute: Medical Office Administrator, 450 N. Sam Houston Pkwy E.

Houston, TX. 77060

10/2009 - 06/2010

L one Star College: North Har r is, 2700 W Thorne Blvd. HOUSTON, TX 77060.

01/2008-07/2009

P S I I nstitute: Word Processor, 601 Euclid Ave, Cleveland Ohio 44114. 03/198*-**-****

S kills:

Medical Terminology. Microsoft Word, Word Perfect, Outlook Express. I nsurance Verification, Data Entry .

K nowledge of IDX, and centricity billing system .

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