Service Oriented
Resume:
KATRINA B. MABBORANG
#*** ***** **. ******, ********** City, Cagayan, Philippines
Mobile: 092********
Email: *******.*********@*****.***
PERSONAL INFORMATION
Objective: A position in customer service within the field of Hospitality Industry, where I can strengthen
my education. To maximize my range of skills and utilize my training experience that will improve
customer satisfaction and make a positive contribution for the organization.
Date of Birth: December 19, 1993
Age: 21 years old
Citizenship: Filipino
Gender: Female
Language Proficiency: English, FilipinoSKILLS AND COMPETENCE
• Computer Literate (MS Word, MS Excel, MS Power Point, Internet Browsing)
• Personable and flexible
• Good interpersonal and communication skills
• Competent to responsibilities on a fast-paced, high volume atmosphere
EDUCATIONAL BACKGROUND
• Tertiary
Cagayan State University
Bachelor of Science in Hospitality Industry Management
Andrews Campus, Tuguegarao City, Cagayan
S.Y. 2010-2015
• Secondary
Cagayan National High School
Taft St., Tuguegarao City, Cagayan
S.Y. 2006-2010
• Primary
Buntun Elementary School
Buntun, Tuguegarao City, Cagayan
S.Y. 2000-2006
WORKING EXPERIENCE
• Lighthouse Cooperative
Bonifacio St., Tuguegarao City, Cagayan
Summer Sale: Office Stationary and School Supplies
April – June, 2009-2012
INTERNSHIPS/ TRAININGS
• Vistana Hotel
Titiwangsa, Kuala Lumpur, Malaysia
Food and Beverage Department
January, 2014 - January, 2015
• Crown Hotel
Luna St., Ugac Highway, Tuguegarao City
Front Office and Housekeeping Department
December, 2014
• Crown Restaurant
Luna St., Ugac Highway, Tuguegarao City
Food and Beverage Department
April-May, 2013
SEMINARS ATTENDED
• Employment Counseling Seminar
CSU Gymnasium, Andrews Campus, Tuguegarao City
March, 2015
• 2nd Annual Hotel Seminar and Ocular Inspection
“Harnessing and Optimizing Future Hoteliers Through Extensive Learning”
Holiday Plaza Hotel, Tuguegarao City
October, 2013
• Voter’s Education Forum
CSU, Andrews Campus, Tuguegarao City
March, 2013
• 1st Athena Hospitality Convention Workshop
“Honing Minds, Unveiling Hospitality Trends, Nudging for a Difference”
CSU, Andrews Campus, Tuguegarao City
October, 2012
• Cooktoberfest 2012
“Experiencing and Exploring: “Tools in Shaping the Future”
CSU, Andrews Campus, Tuguegarao City
October, 2012
SPECIAL RECOGNITIONS
• Hotel Practicum (International)
CSU Gymnasium, Andrews Campus, Tuguegarao City
March, 2015
• Appreciation by Tangjong Jara Resort
Vistana Hotel, YTL Company, Kuala Lumpur, Malaysia
March, 2014
• Event Organizer – Program Committee
nd
2 Annual Hotel Seminar and Ocular Inspection
Holiday Plaza Hotel, Tuguegarao City
October, 2013
• Appreciation as Manager
De Espectaculo De Variadades Catering Group, “Party at the Disco”
CSU, Andrews Campus, Tuguegarao City
March, 2013
• National Certificate II (Housekeeping)
April, 2012
CHARACTER REFERENCES
• Ms. Lourdes Judy B. Luyun
CHIM Dean
CSU, Andrews Campus, Tuguegarao City
Mobile: 091********
• Mr. Ahmad Faizal Nasir
Food and Beverage Manager
Vistana Hotel, Kuala Lumpur, Malaysia
Email: *****************@*********.***.**
• Mr. Ross Rossuello
Owner, Lighthouse Cooperative
Tuguegarao City, Cagayan
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Date Signature
INTERNSHIPS/ TRAININGS
Contact this candidate