Colleen A. Spencer
** ********** **, **********, ** 16354
******@****.***
I need to work with people who have as much energy and motivation as I have; as I'm tired of working in a
division that feels intimidated by my drive and wisdom.
Personal Summary
• Answers telephones and directs the caller to the appropriate employee- able to transfer a caller to an
employee’s voice mailbox when the employee is unavailable.
• Greets and directs visitors to the company.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location,
company fax numbers, company website and other related information.
• Receives- sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Reliable, Dependable, Responsible, Customer-focused are qualities that are important to me and to most
employers.
Education
University of Pittsburgh at Titusville
Bachelor’s Degree in Human Relations Spring 2015
Associates in Arts- Human Services Spring 2012
Extra Activities: Former secretary and Vice President of the Commuter Students Association. During this time, I
organized a food drive for the local needy. This was a success as 100 pounds of food and toiletries were
delivered to the food pantry two years in a row.
Experience
University of Pittsburgh at Titusville Fall 2010- Spring 2012
Computer Center Associate
Duties: To assist students and faculty with computer issues utilizing software such as Word, Excel, Power Point.
I also performed minor maintenance on printers and computers as part of the position.
References
Marjorie Straub, Work: 814-***-****
Mgmt. Computer Center, University of Pittsburgh at Titusville Home: 814-***-****
10378 Moss Grove Rd Titusville, PA 16354-3216
Brenda Masiker
416 N. Martin St., Titusville, PA 16354 Home: 814-***-****
Penny Helmbold Cell: 814-***-****