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Customer Service Manager

Location:
Deerfield Beach, FL
Posted:
May 21, 2015

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Resume:

BRITNEY FRAZIER

*** ** **** *****

Fort Lauderdale 33311

954-***-****

Education History

Plantation High School-2006

Florida Educational Center-2008

(Medical Billing/Coding)

Food Safety- (Certified)

CPR-(Certified)

Employment History

McDonalds-current

1600 S. Andrews Ave Fort Lauderdale FL.3316

954-***-****

Start: 11/2009 End: Current

Start Pay: $7.35 End Pay: $8.75

Supervisor: Carline

Supervisor Title: General Manager

Job Title: Guest Service Manager (certified)

Job Description:

Running/Supervising shifts daily

Cash audit quarterly

Cash deposits daily

Train/coach new hire

Train/coach operating procedures on a register

Document employee and crew trainees’ progress quarterly

Delegate daily/weekly PM cleaning task

Post/Communicate daily targets/mystery shop/Peek hours

Employee Action Forms

Weekly scorecards

Hospitality Ambassador

Plantation United Methodist Church

1001 NW. 70th Ave Plantation FL 33313

954-***-****

Start: 02/07 End: 04/09

Start Pay: $8.15 End Pay: $8.15

Supervisor: Nancy

Supervisor Title: Coordinator/Head Teacher

Job Title: Caregiver (certified)

Job Description:

Intake/Greet parents and students

Prep breakfast/lunch/afternoon snack

Type/Create daily/weekly activities for school year, summer camp.

Motor/Hearing skill testing

Supervise (8-16) children in a class

Daily/weekly reports for each student in the class

Marshalls

801 S. University Drive #200 Plantation FL 33324

954-***-****

Start: 5/06 End: 02/07

Start Pay: $7.35 End Pay: $7.35

Supervisor: Carlos

Supervisor Title: Floor Manager

Job Title: Cashier/Stocking

Job Description:

Count/bank/operate till

Stock and rotate new product

New product intake

Inventory weekly

Customer service

Close and open

References upon request



Contact this candidate