Manager Staff
Resume:
Jackie M. Aquino Jr.
Odenton, MD **113
*************@***.***
443-***-****(cell) or 443-***-****(main)
OBJECTIVE
To acquire a position within the Environmental Services or Healthcare industry, which will allow
me the ability to utilize leadership, management and organizational skills, demonstrate
knowledge of industry standards and the opportunity for growth an advancement potential.
WORK EXPERIENCE
Med Star Harbor Hospital 04/2015 to Present
3001 S. Hanover Street
Baltimore, Md.21225
Director: Carl Brown- cell phone – 240-***-****, office 410-***-****
EVS Manager (2nd Shift)/ Crothall-Compass Group
• Janitorial Duties: Ensure compliance with health, safety, OSHA, and industry regulatory
agencies. Execute and maintain daily quality control systems. Demonstrate continuous
ability to maintain and/or improve customer satisfaction
• Conducted Staff Training: Comprehensive learning for new hires on safety standards and
maintenance of specific client locations.
• Leadership: Provided guidance, conflict resolution, and annual performance evaluations.
• Documentation: Maintain audit and accounting records for clients and a staff of
employees.
• Maintain a high level of cleanliness in assigned areas.
• Participated in recruitment and staff selection process.
• Assign established work areas and or project duties.
• Plan and coordinate project work.
• Attend and participate in department staff meetings, development and training courses.
• Provide and monitor individual guidance and motivation to employee.
• Regulated an intense facility Quality Assurance Program and Customer Satisfaction
rewards program.
• Assign equipment to qualified staff, monitor daily equipment use, cleaning and
maintenance of such equipment.
• Assist staff on an as needed be basis to assist in Quality and Assurance to maintain
company standards of Professionalism.
• Personally build a staffing relationship with an outside entity. (The Strive Program-
Center for Urban Families).
• Maintain and keep a High Level of Intensity to Help keep the HCAP scores high for the
assigned locations.
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TCJ’s Janitorial Cleaning Services / Building Maintenance 03/2002 to 4/
2015
Contracted for Sojourner Douglas College (Edgewater Md. Campus)
135 Stepneys Lane
Edgewater Md. 21037
Contact: Dr. Charlestine Fairley- 410-***-**** (Dean)
Mrs. Mickie Stanfield -410-***-**** (Campus Manager)
Site Manager and Co-Owner
• Janitorial Duties: Ensure compliance with health, safety, OSHA, and industry regulatory
agencies. Execute and maintain daily quality control systems. Demonstrate continuous
ability to maintain and/or improve customer satisfaction
• Conducted Staff Training: Comprehensive learning for new hires on safety standards and
maintenance of specific client locations.
• Account maintenance, including payroll, invoicing records, maintaining inventory.
• Leadership: Provided guidance, conflict resolution, and annual performance evaluations.
• Documentation: Maintain audit and accounting records for clients and a staff of 6
employees.
• Maintain a high level of cleanliness in assigned areas.
• Participated in recruitment and staff selection process.
• Assign established work areas and or project duties.
• Plan and coordinate project work.
• Attend and participate in department staff meetings, development and training courses.
• Provide and monitor individual guidance and motivation to employee.
• Regulated an intense facility Quality Assurance Program and Customer Satisfaction
rewards program.
• Assign equipment to qualified staff, monitor daily equipment use, cleaning and
maintenance of such equipment.
• Assist staff on an as needed be basis to assist in Quality and Assurance to maintain
company standards of Professionalism.
Jackie M. Aquino Jr.
302 Bugle Ct
Odenton, MD 21113
*************@***.***
443-***-****(cell) or 443-***-****(main)
TCJ’s Gift Boutique 03/2003 to 10/2013
Lower Level Mondawmin Mall
2401 Liberty Heights Avenue
Baltimore Md. 21215
Co-Owner and Operator
Accurate use of Selling Skills in a custom designed Afro American Art and Gift items store
location.
• Provide a shopping experience that will encourage customers to return by demonstrating
good product knowledge, friendly personal presentation, and professional handling of
difficult situations.
• Coverage of the sales floor, with the ability to have accurate use of Point of Sales
Software and register system.
• Conduct all product replacement of inventory on the store floor.
• Conducted all inventory buying sales in the replenishment of the inventory of the
storeroom stock.
• Performed all Visual Merchandising and store presentation.
• Conducted Staff Training and familiarity of all the gift items being sold out of the store.
• Account maintenance including payroll, inventory, and invoicing records.
Regulated all Commercial contracts with the assigned Churches, and Health facilities.
•
(With implementing Custom Interior Design arrangement for Custom art work for
assigned areas.).
• Operated and owned a small chain entity of stores with locations in PG Plaza Mall,
Wheaton Plaza Mall and supplied numerous Wholesalers.
All About the Heart / Classic Cardiology 06/2013 to 05/2014
6525 Belcrest Road, Suite 220
Hyattsville Md. 20782
Contact: Whitney Youngblood- 202-***-**** (Office Manager)
Phlebotomy Technician / Medical Assistant (Internship)
• Ensure compliance with OSHA regulation concerning health, safety, industry regulation,
and accidental injury occurrences.
• Execute and maintain daily quality housekeeping standards required in a Medical facility.
• Maintain a high performance of Medical Professionalism concerning all HIPPA
regulation concerning patient’s personal information.
• Registration of patient’s information into the data registration system.
• Perform safely collected blood samples via venipuncture’s, and finger sticks.
• Perform glucose readings thru finger sticks.
3
• Perform Electrocardiogram (EKG) testing, and confirm precise print outs results.
• Perform Pulmonary Function Breathing (PFT) Testing, and confirm precise print out
results.
• Perform Ankle Brachial Index (ABI) testing, and confirm all accurate readings for
subjective patients with Diabetes. With an accurate and sensitive reading from their data
print outs.
• Assist in the performing of Cardiovascular Stress testing implementation.
• Perform safe and proficient IV implanting for nuclear testing for the stress test.
Baltimore Gas and Electric 02/1994 to 04/2002
Commercial Building System
1530 Canton Center Dr. suite L
Baltimore Md.
HVAC and Sheet Metal Mechanic
• Assemble, install, and repair fabricated sheet metal duct work.
• Install commercial duct work at assigned worksites according to blueprint specifications
using hand tools, and portable power tools.
• Seal, smooth seams, joints or burred surfaces using files, portable grinders, or buffers.
• Operate duct lifting devices such as Cherry pickers, and duct jacks.
• Locate and mark position of duct to be installed in scale off building area.
• Enforce and maintain all occupational safety regulations.
• Performed fork lift duties on assigned commercial sites.
• Assumed leadership position on several different sites with overseeing 6 team members.
Flash Heating and Refrigeration 06/1992 to 08/1994
Job Site Supervisor
• Assemble, install, and repair fabricated sheet metal duct work.
• Install commercial duct work at assigned worksites according to blueprint specifications
using hand tools, and portable power tools.
• Seal, smooth seams, joints or burred surfaces using files, portable grinders, or buffers.
• Operate duct lifting devices such as Cherry pickers, and duct jacks.
• Locate and mark position of duct to be installed in scale off building area.
• Enforce and maintain all occupational safety regulations.
• Performed fork lift duties on assigned commercial sites.
Jackie M. Aquino Jr.
302 Bugle Ct
Odenton, MD 21113
*************@***.***
443-***-****(cell) or 443-***-****(main)
• Assumed leadership position on several different sites with overseeing 12 team members
United States Marine Corps 06/1984 to 06/1990
MWSS271 Utilities
Cherry Point North Carolina 28533
Combat engineering (Electrician)
COMMUNITY ACTIVITIES AND AFFILIATIONS
Active Member of PHI BETA SIGMA FRATERNITY INC.
(Fraternal Organization Based upon the Principles of Brotherhood, Scholarship, and Service.)
Comcast Care Day.
(Sponsors a volunteer day of service by Comcast Cable to plant trees, clean recreational public
parks, and streams in the City of Baltimore).
• Ancient Free an Accepted Mason, Tribe of Benjamin 12.
(Fraternal Organization based upon Brotherhood, and Humanity).
• Moveable Feast Inc.
(Community base 501c-3 organization that takes volunteer services to assist in delivery
of prepackage meals for terminal ill patients).
EDUCATION
Kaplan University College 06/2014 to Present
Masters in Health Care Management (12 credits in the Master’s
program.)
Estimated Completion date: June 2016
Sojourner Douglass College 08/2010 to
05/2014
BS in Heath Care Administration
• Certified Phlebotomy Technician
• GPA 3.7
5
Baltimore Community College 04/2000 to 09/2002
Childcare Administration
• GPA of 3.9
Cardinal Gibbons Catholic High School 09/1980 to 05/1984
High School Diploma
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