Customer Service Manager

Natasha Burke

*** ********* **.

Havre de Grace, MD 21078

Phone: 443-***-****

Email:*********@*****.***

Objective

To work in an organization that offers opportunities to achieve company’s objectives.

Education

Graduated from Havre de Grace High School, 600 Congress St. Havre de Grace, MD in May of 2008

Work Experiences

December 2011-present Top of the Bay, Aberdeen Proving Ground, MD

Wait Staff

Responsible for replenishing what needs to be restocked during lunch or an event, checking for dirty dishes or trays

that need to be taken away to be washed. After lunch or an event, change dirty tables cloths, break down the drink

station as well as rinse that tea container, and coffee pots. Clean the coffee maker and the area around it as well as

clean the soda machine and the area around it such as sweeping and mopping the area as well as emptying the trash.

Sweep and mop the wait staff station.

March 2009 -November 2010 Army and Air Force Exchange Services (AAFES), Aberdeen Proving Grounds,

MD

Store Associate

Responsible for ensuring each customer receives outstanding service by providing a friendly environment which

includes greeting and acknowledging every customer, maintaining knowledge of all products in the store, and all other

aspects of customer service. Knowing all promotions and advertisements, assist in completing price changes within the

department, and aiding customers to locate merchandise. Assist cashiers when their lines are backed up, participated in

inventory, and any other tasks as assigned from time to time by any manager.

Skills

-Professionalism

-Supportive of others

-Team player

-Enthusiastic to make things happen and to achieve goals

-Willingness to learn new skills

-Responses positive and flexible to change

References

Jeanna Antonetti, Assistant Manager. Pizza Hut, 443-***-****

Gisela Perez, Operation Assistant. Top of the Bay, 443-***-****

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